Customer Account Specialist

Zobility

  • Phoenix, AZ
  • 11 days ago

    Highlights

    Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders. Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties.

    Numbers & Facts

    LocationPhoenix, AZ

    Description

    Responsibilities:

    • High level of computer transactions daily, administering 200+ orders at any given time
    • Proven ability to maintain accuracy in a dynamic environment
    • Customer interaction management, both internal and external
    • Administering commercial and/or military repair orders; included by not limited to acknowledging, quoting, exchanging, and invoicing customer orders
    • Managing, interpreting, and executing customer contractual requirements
    • Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
    • Determining validity and disposition of warranty claims
    • Adhering to Global Trade compliance regulations
    Preferred:
    • SAP proficiency
    • MRO Customer Account Management
    • US Government Repair Contract Administration
    • FAR's and DFAR's
    • CAV
    • PIEE

    We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit www.zobility.com to learn more.

    Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.

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