Position Title: Customer Account Coordinator
Pay Rate: $50,000 - $60,000 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift: Salaried Full-Time Physical Location: Indianapolis, IN
The Job You Will Perform:
Communicate with customers, estimate and enter orders, and perform other activities to facilitate excellent customer relationships supporting Sales, Manufacturing, and Shipping.
Have a basic understanding of manufacturing processes and work with production staff to achieve on-time customer deliveries.
Responsible for multiple accounts of small to medium customers with high complexity.
Take customer orders from accounts managers or directly.
Place orders for purchases of materials and supplies to be used in production.
Communicate with customers regarding issues such as order status, quotations, order changes and confirmations, as well as any questions or concerns.
Process purchase orders, coordinate account credits, and maintain customer data.
Work with production staff and utilize system to achieve on-time customer deliveries.
The Skills You Will Bring: