Customer Account Coordinator - $28+/hr.

Koch Inc

  • Huntsville, AL
  • 3 days ago
  • $28–$30 Per Hour

Highlights

United States - 193968 - Koch. Customer Account Coordinator - $28+/hr.

Numbers & Facts

LocationHuntsville, AL
Salary$28–$30 Per Hour

Description

Customer Account Coordinator - $28+/hr. - United States - 193968 - Koch

Skip to content

Koch Home Page

  • Search jobs

  • Login

  • Candidate Profile

  • Employee Login

  • Login

  • Candidate Profile

  • Employee Login

  • Home

  • Search Jobs

  • Life at Koch

  • Companies

  • Career Opportunities

  • How We Hire

  • Early Careers

  • Recruiting Events

  • Candidate Portal

  • Join our Talent Community

  • Employee Login

  • Learn More About Koch

  • Latest Koch News

  • English - US

  • Deutsch

  • English - US

  • Español - ES

  • Français - France

  • Polski

  • -

  • < Back to Search Results

Customer Account Coordinator - $28+/hr.

Location(s)

Huntsville, Alabama

Company

Georgia-Pacific

Career Field

Customer Service

Job Number

193968

Apply now

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Your Job

Georgia-Pacific is seeking a Customer Account Coordinator to support our Huntsville, AL corrugated box plant. This position acts as a primary liaison between our sales team, internal departments, and customers. The Customer Account Coordinator creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific. This position reports to the Huntsville Customer Service Manager.

In this role, you'll serve as the main point of contact between our customers, internal teams, and the sales organization, owning the order process from start to finish with precision and urgency. A strong candidate will bring a high degree of accuracy and accountability, as this position involves significant order entry and item setup responsibilities, light accounting work, and constant cross-functional communication. Success in this role requires the ability to pivot quickly, manage competing priorities, and maintain exceptional attention to detail in a fast-paced environment.

Our Team

Customer Service is the hub of our operations, connecting the dots between our corporate partners, plant operations, and customers. Our business priority is to deliver best-in-class service, and the Customer Account Coordinator plays a vital role in making that happen.

We're a collaborative, high-performing team that values strong communication, reliability, and a commitment to doing the right thing. Our leadership team has grown from within, and we take pride in developing talent and creating a positive, principle-driven environment through Principle Based Management (PBM). If you''re looking for a team where your contributions are seen, supported, and impactful, this is it.

Location

3420 Stanwood Blvd NE, Huntsville, AL 35811

This is a fully onsite role based out of our Huntsville, AL plant.

Salary

$28 - $30/hr. (based on experience level)

Schedule

Standard business hours; 7:50am to 5:00pm EST, Monday - Friday, with flexibility as needed based on customer demands.

What You Will Do

  • Manage customer accounts like it's your own business through proactive communication through phone and email as well as collaborate with internal teams to ensure the customers are highly satisfied
  • Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
  • Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements
  • Coordinate shipments of products with shipping department.
  • Coordinate with Quality Assurance to follow-up on customer feedback and identify a root cause to offer solutions to customers
  • Manage inventories for effective production review and planning
  • Assist with accounts payable/receivable duties as needed.
  • Utilizing Microsoft Office Suite (Word, Excel, Teams, etc.) on a daily basis

Who You Are (Basic Qualifications)

  • 2+ years of customer service in a fast-paced environment such as corrugated manufacturing (plant or supporting roles), distribution, supply chain, logistics, commercial operations, or manufacturing customer service
  • Demonstrated ability to handle multiple competing priorities with flexibility and calm under pressure
  • Strong communication skills and the ability to build relationships across departments and with customers
  • Highly organized and detail-oriented, especially in managing data and account accuracy
  • Willingness to work on-site daily

What Will Put You Ahead

  • Strong Excel skills (data entry, basic formulas, spreadsheet organization)
  • Familiarity with ERP systems such as Kiwi, Kiwi FFF, or PCS
  • Previous experience managing customer accounts and collaborating with sales, shipping, or production
  • Background in corrugated packaging, paper manufacturing, or a related industrial B2B environment

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Apply now

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Similar jobs

  • Georgia-Pacific

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Customer Account Coordinator- Sheboygan, WI

Location:

Sheboygan, Wisconsin

Job Number:

193514

  • Georgia-Pacific

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Customer Account Coordinator - Owosso, MI (193045)

Location:

Owosso, Michigan

Job Number:

193045

  • Georgia-Pacific

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Customer Account Coordinator - Lebanon, TN

Location:

Lebanon, Tennessee

Job Number:

192874

  • Georgia-Pacific

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Customer Account Coordinator - GP Foodservice Solutions

Location:

Ballwin, Missouri

Job Number:

190832

  • Guardian Glass

Share

  • Email
  • Facebook
  • X
  • LinkedIn

Customer Account Manager

Location:

Auburn Hills, Michigan

Job Number:

193420

View all

Koch

Search Jobs Life at Koch How We Hire Early Careers Recruiting Events

2026 Koch IP Holdings, LLC. All Rights Reserved

Privacy Policy Terms of Use Legal Notices Discrimination & Harrassment Policy Code Of Conduct Whistleblowing California Supply Vendors Cookies Settings Help

Privacy Preference Center

Privacy Preference Center

Your Privacy

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

More information

  • Strictly Necessary Cookies

Strictly Necessary Cookies

Always Active

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Details

  • Performance Cookies

Performance Cookies

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie Details

  • Functional Cookies

Functional Cookies

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookie Details

  • Targeting Cookies

Targeting Cookies

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie Details

  • Social Media Cookies

Social Media Cookies

Social Media Cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

Cookie Details

Back Button

Advertising Cookies

Filter Button

Consent Leg.Interest

Select All Vendors

Select All Vendors

Select All Hosts

Select All

Clear Filters

Information storage and access

Apply

Confirm My Choices Reject All Allow All

Similar Jobs