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Cust Serv Rep I

TPI Global Solutions

Jacksonville, FL

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JOB DETAILS
SALARY
$0–$0.01 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, High School Diploma, Market Surveys, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Reporting Dashboards, Time Management, Writing Skills
LOCATION
Jacksonville, FL
POSTED
15 days ago
Job Title -Customer Service Representative I
Location – Jacksonville, FL
Contract Duration – 03 month of contract( Possibility of extension)
 
  • Reviews dashboard for outstanding assignments. - Contacts contractors for file status (site inspection, estimate upload, etc.).
  • Documents file assignments and status, utilizing appropriate management tools and reports as necessary to evaluate the progression of the completion of the job or project. –
  • Completes customer service satisfaction surveys as required.
  • Assists external clients with customer service inquiries.
  • Participates in special projects or performs duties in other areas as requested.
  • Highly proficient and advanced computer skills.
  • Excellent attention to detail and organizational skills.
  • Good time management abilities.
  • Strong analytical and problem solving ability.
  • Excellent written, verbal and oral communication skills.
  • Good interpersonal skills.
  • Ability to work independently, with minimal supervision.
  • Strong work ethic.
  • High School Diploma or equivalent and at least 2 year's customer service and/or administrative/clerical experience.
  • Demonstrated experience in customer service, administrative/clerical skills
 

About the Company

T

TPI Global Solutions

SH Global Solutions is a certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Maryland. Established in 2016 to modernize commercial and government technology to mitigate cybersecurity threats and to secure data centers from increasingly more frequent cyber attacks, we specialize in providing Information Technology (IT) solutions and services to government and commercial organizations. Our core areas of core expertise are focused in:

● Datacenter consolidation/optimization - this includes designing, procuring, and installing turnkey secure, modern infrastructure solutions including scalable and modular systems

● Professional program and project management services for large and complex projects

● In-building wireless solutions to enable 5G technology and connect to the growing Internet of Things (IoT)

Our team is comprised of highly skilled and dedicated professionals, uniquely qualified in cutting-edge technology, and engineering, and in the rapid deployment and implementation of new technologies.  Our CEO is a retired United States Air Force Colonel and entrepreneur with over 25 years supporting the DOD, US Government agencies, and NATO worldwide.

COMPANY SIZE
1 to 9 employees
INDUSTRY
Computer/IT Services
FOUNDED
2016
WEBSITE
https://www.shglobalsolutions.com

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