Bilingual Customer Service Specialist (Spanish) Sherwin-Williams
Littleton, CO7 days ago
- $18.50 Per Hour
Highlights
Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed. Responsible for cleaning and maintaining kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk.
Numbers & Facts
| Location | Conifer, CO |
| Job Type | Part-time |
| Industry | Food and Beverage Production |
| Company Size | 100 to 499 employees |
| Year Founded | 1988 |
| Website | https://jobs.kroger.com |
Description
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the store, and monitor and control all established quality assurance standards. Support the day-to-day functions of the store operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the store, and monitor and control all established quality assurance standards. Support the day-to-day functions of the store operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
- Desired Previous Job Experience:
- High school diploma or equivalent.
- Second language: speaking, reading and/or writing.
- Fuel experience
- Effective communication skills
- Knowledge of basic math: counting, addition, and subtraction
- Ability to handle stressful situations
- Must be 18 or older
- Current alcohol sellers permit once employed
- Must be able to meet the minimum physical demands of the position.
- Current food handlers permit once employed.
- Essential Functions:
- Adhere to all local, state and federal health and civil codes.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Observe scheduled shift operating hours.
- Understand and perform cashier functions.
- Responsible for fuel delivery and documentation of fuel inventory.
- Comply with safety procedures and identify unsafe conditions to management.
- Maintain state, local and company compliance reports and logs.
- Complete incident and security reports.
- Clean up spills and complete Fuel Spill Report.
- Maintain knowledge of emergency plans numbers and procedures.
- Stock and inventory merchandise in kiosks.
- Responsible for cleaning and maintaining kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk.
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
About Company
Kroger Family of Companies, one of the world’s largest retailers, employs nearly 431,000 associates who serve customers in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries also operate 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. With sales of $109.8 billion in 2015, we continue to grow. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
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