CSR/Dispatcher

Location is O'fallon Mo

(In Office)

Full time Monday-Friday 

Precision plumbing solutions is looking for a motivated, organized, and customer focused individual to join our growing team! 

Job responsibilities

• Answer incoming calls promptly 
• Book new plumbing service appointments 
• Schedule and dispatch technicians using housecall pro 
• Follow up on missed calls and unscheduled estimates 
• Confirm appointments and communicate arrival windows 
• Handle customer questions and rescheduling 
• Help fill openings when techs have cancellations 
• Respond to incoming messages/appointment inquiries from customers 
• communication between techs and customers