Metz Air Control is a fast-growing, family-founded HVAC company. We are seeking a friendly, organized, and motivated Customer Service Representative (CSR) to join our growing HVAC & Plumbing team. This position is the first point of contact for our customers and plays a key role in daily operations.
Responsibilities:
· Answer incoming calls and schedule service appointments
· Must be comfortable calling our customers to advertise services
· Provide excellent customer service and handle customer inquiries
· Dispatch technicians and coordinate daily schedules
· Enter and update customer information accurately
· Process service requests, invoices, and follow-ups
· Communicate effectively with technicians and management
Qualifications:
· Strong communication and customer service skills
· Ability to multitask in a fast-paced environment
· Basic computer and data entry skills
· HVAC or plumbing office experience preferred (but not required)
· Bilingual (English/Spanish) a plus
What We Offer:
· Hourly Pay $21-$25
· Steady, full-time position
· Supportive team environment
· Opportunity for growth within the company
Propeller Building Services, Inc.
Your Growth Partner in HVAC & Plumbing
Welcome to Propeller Building Services, the cornerstone of reliability and excellence in the world of residential and commercial HVAC and plumbing solutions. As the trusted parent company to a dedicated family of HVAC and Plumbing specialists, we are committed to providing top-tier heating, ventilation, air conditioning, and plumbing services that you can depend on.