CSR 2

This role serves as a primary point of contact for customer inquiries and delivery coordination, working closely with internal warehouse and transportation teams. Job #: 183630 Title: CSR 2 Location: South Dallas Salary Range: $17.00 Position: CSR 2 Description: Customer Service Representative - Distribution Center .

Job #: 183630 Title: CSR 2 Location: South Dallas Salary Range: $17.00 Position: CSR 2 Description:
Customer Service Representative - Distribution Center

Location: Arlington, TX
Pay: $17.00 per hour
Employment Type: Full-Time | On-Site

Position Overview

We are seeking a dependable and customer-focused Customer Service Representative to support daily call-center and administrative operations within a fast-paced distribution center. This role serves as a primary point of contact for customer inquiries and delivery coordination, working closely with internal warehouse and transportation teams.

This is an on-site, entry-level to early-career role. Training on internal systems is provided.

Available Work Schedules

7:00 AM - 3:30 PM

• Tuesday - Saturday

8:00 AM-4:30 PM

• Tuesday-Saturday

9:00 AM - 5:30 PM

• Tuesday - Saturday

Key Responsibilities

• Answer incoming calls and provide professional customer service
• Respond to customer inquiries via phone and email
• Research order status and delivery information using internal systems
• Confirm delivery windows and communicate expectations clearly
• Document call notes, updates, and service issues accurately
• Complete daily paperwork and basic data entry
• Assist with routine reports and information tracking as assigned
• Communicate effectively with warehouse, dispatch, and leadership teams
• Participate in cross-training and team knowledge sharing
• Maintain a clean, organized, and safety-compliant work area
• Perform additional routine duties as needed

Qualifications

Required:

• Customer service or call-center experience preferred
• Strong verbal and written communication skills
• Comfortable using computers for email, data entry, and system navigation
• Ability to multitask in a fast-paced environment
• Reliable attendance, punctuality, and strong work ethic

Preferred (Not Required):

• Experience in logistics, warehouse, or distribution environments
• Familiarity with Microsoft Office (Outlook, Excel, Word)

Training on all internal systems will be provided.

Why Join Us

• Full-time, stable hours
• Consistent schedule options
• Team-oriented work environment
• On-the-job training provided
• Opportunity to gain experience in distribution and operations

How to Apply

Online: www.VSSILLC.com
Phone: 972-217-3558

In Person:
VSSI Staffing
217 W Main St, Suite 108
Grand Prairie, TX 75050
Office Hours: Monday-Friday | 8:00 AM - 3:30 PM
Requirements:

Job Type: Temporary Post Date: 06/22/2026