Highlights
Ability to work independently in a self-directed setting and with minimal supervisionDetail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skillsHands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferredAbility to solve problems using sound logic and good business judgmentAbility to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed businessAbility to read, write and understand instructions given orally, in writing and/or in diagram formAbility to prepare written correspondence and reports that create a professional image for Tuff ShedAbility to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general publicMust have a valid driver's license and acceptable MVRDOT, OSHA, and employment law knowledge highly preferredMust be able to successfully complete Tuff Shed Forklift Certification. Communicates to the GM/DM regarding sales and activities at the Cross DockBuild schedules, including subcontractor scheduling with the Operations Manager/Production Manager/Scheduling CoordinatorParticipates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractorsPerforms customer service warranty repair tasks on customer sitesReceives and unloads kits from the factory storeOversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty callsperforms quality control inspectionsInspects and maintains displays, customer repairsResponsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintainedPerforms monthly cycle counts and ongoing inventory managementOversees Cross Dock fleet and DOT policies are adhered toSupervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed.
Numbers & Facts
| Location | Indianapolis, IN |
| Industry | Construction |
| Company Size | 500 to 999 employees |
| Year Founded | 1981 |
| Website | http://www.tuffshed.com/careers |
Description
Tuff Shed is recruiting for a highly motivated Cross Dock Supervisor to contribute to the success of our Cross Dock location. This position offers the opportunity to make a real impact to the Company!The Cross Dock Supervisor (CD Supervisor) is responsible for the supervision of the cross dock location; this location reports to the general/district manager (gm/dm) within the market. s/he must ensure the cross dock operates in a safe, efficient and effective manner; producing quality products; maximizing customer satisfaction; minimizing job accidents and turnover; increasing store revenue and profitability.The essential functions of this position include, but are not limited to:Customer Service & Sales
Conducts Site Checks as required, adhering to processes and proceduresProvides back-up coverage for the Cross Dock Sales & Design Consultant: answer phones, greet customers, collect customer leadsPerforms customer service duties: resolve warranty issuesObtain building permits from building department
Operations
Communicates to the GM/DM regarding sales and activities at the Cross DockBuild schedules, including subcontractor scheduling with the Operations Manager/Production Manager/Scheduling CoordinatorParticipates in identifying qualified subcontractors for the Cross Dock location; maintain relationships with the subcontractorsPerforms customer service warranty repair tasks on customer sitesReceives and unloads kits from the factory storeOversees and coordinates customer builds, home show events, sales floor and incoming sales calls, site inspections, customer permits, warranty callsperforms quality control inspectionsInspects and maintains displays, customer repairsResponsible for the cleanliness of the Cross Dock, ensures tools and equipment are secured, inventoried, maintainedPerforms monthly cycle counts and ongoing inventory managementOversees Cross Dock fleet and DOT policies are adhered toSupervisors safety aspects of the Cross Dock as required by OSHA and Tuff Shed
SKILLS & EXPERIENCE
Ability to work independently in a self-directed setting and with minimal supervisionDetail oriented and the ability to organize workload, along with strong follow-up, analytical, problem-solving, reasoning, and sound decision-making skillsHands-on computer skills in MS Office Suite and Internet applications required; experience in utilizing Customer Relationship Management (CRM) software including, Salesforce.com or similar systems as highly preferredAbility to solve problems using sound logic and good business judgmentAbility to use arithmetic, mathematical, accounting, and financial tools as they apply to Tuff Shed businessAbility to read, write and understand instructions given orally, in writing and/or in diagram formAbility to prepare written correspondence and reports that create a professional image for Tuff ShedAbility to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general publicMust have a valid driver's license and acceptable MVRDOT, OSHA, and employment law knowledge highly preferredMust be able to successfully complete Tuff Shed Forklift Certification
EDUCATION
High school diploma or equivalent
WHAT'S IN IT FOR YOU?Tuff Shed offers a great Benefits package for our full-time employees! - It pays to be a Tuff Shed team member:OUR COMPETITIVE BENEFITS AND REWARDS
Competitive compensation and bonus programs (based on position)Medical Benefits including Virtual Visits- The care you need-when, where and how you need it!Dental & Vision BenefitsFlexible Savings Account (FSA)Employee Stock Ownership Plan (ESOP) - You're more than an employee - Get rewarded for long and loyal service with ownership interest in the CompanyPaid Time Off and Paid Holidays.401(k) planOn-Demand Access to Your Pay! - Why wait until pay day?
NEXT STEPS:
Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.comInterested? We encourage you to submit your resume for considerationAs part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five - seven minute survey: https://assessment.predictiveindex.com/4Va/90138f5c-a2e7-4ff4-bec2-677c2e95f455?type=candidateba
OPS2021
About Company
TUFF SHED is America's leading provider of installed storage buildings and garages. Since 1981, TUFF SHED has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques and expert consultative services.
TUFF SHED buildings are manufactured and installed locally, with domestically produced materials. Our local professionals help guide customers through the entire design and construction process, with installation of our buildings included in the purchase price. Our national presence as the industry leader allows TUFF SHED to deliver key advantages like product innovation, exclusive or even patented building features and raw material purchasing power that help to ensure our customers get great products.
While we offer several different product lines, our network of company owned factories and sales locations are the only place you can purchase the TUFF SHED Garden Series, Premier Series and Premier PRO Series of Buildings.
TUFF SHED buildings are manufactured and installed locally, with domestically produced materials. Our local professionals help guide customers through the entire design and construction process, with installation of our buildings included in the purchase price. Our national presence as the industry leader allows TUFF SHED to deliver key advantages like product innovation, exclusive or even patented building features and raw material purchasing power that help to ensure our customers get great products.
While we offer several different product lines, our network of company owned factories and sales locations are the only place you can purchase the TUFF SHED Garden Series, Premier Series and Premier PRO Series of Buildings.