CRM Designer

Job Title: CRM Designer

Location: New York, NY 10007 | 4 days onsite Mon-Thu; Fri remote

Duration: Temp - 6 months + possible extension

Pay Range: $40/hr -$50/hr (W2)

About TSR

TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond.

In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

We are seeking a CRM Designer, Email & Front-End Specialist to join our Consumer Marketing Creative team. The ideal candidate will have strong experience in email and CRM lifecycle design and development, front-end execution, and modular template systems and a proven ability to build high-performing, on-brand assets that drive subscription and membership revenue across the consumer lifecycle. This role is full-time at 40 hours per week, 9:00 a.m. to 5:30 p.m., with overtime requiring prior approval.

Responsibilities:

• Email and CRM design/development. Design and build responsive, on-brand HTML emails optimized for rendering and deliverability across major clients and devices.
• Templates and systems. Develop and maintain modular, reusable email templates and CRM design systems within ESPs such as Salesforce Marketing Cloud, Braze, or Iterable.
• Lifecycle creative. Conceptualize, design, and develop display banners, paid social creative, animations, video, and multimedia assets for acquisition, onboarding, engagement, retention, and win-back.
• Front-end execution. Apply HTML/CSS and basic JavaScript to hand-code or troubleshoot email and web assets for pixel-accurate, cross-client and cross-browser execution.
• Quality assurance. QA all email and digital assets using tools such as Litmus or Email on Acid, resolving rendering issues prior to deployment.
• Brand alignment. Ensure visuals, messaging, and interactivity align with creative vision and individual brand standards across the portfolio.
• Strategy and craft. Follow strategic design principles to deliver best-in-class assets that drive consumer business growth.
• Data collaboration. Partner with Creative Leads and Project Management to analyze performance and recommend optimizations.
• Communication. Provide regular updates on timelines and progress to Project Management and peers.
• Market awareness. Stay current on competitive landscape, email/CRM best practices, front-end trends, and consumer revenue trends.
• Asset management. Organize raw media, code, and finished files with proper storage and backup for internal and external access.

Required Skills & Qualifications:

• 4-5 years of design experience delivering engaging, revenue-oriented campaigns in marketing, advertising, or e-commerce.
• Hands-on expertise designing and coding responsive HTML emails, with command of email-specific HTML/CSS and cross-client rendering for Outlook, Gmail, and Apple Mail.
• Experience working within an ESP such as Salesforce Marketing Cloud, Braze, or Iterable.
• Working knowledge of front-end development with HTML and CSS; JavaScript is a plus.
• Ability to design display banners and paid/digital ad assets to IAB specifications, including motion and static variants.
• A portfolio showcasing email, CRM, and display/banner work that demonstrates quality and consumer engagement outcomes.
• Strong grasp of typography, color theory, UX, and brand-aligned visual systems.
• Clear communication and collaborative working style with Creative Directors and cross-functional partners.
• High attention to detail across design, copy, code, and interactivity to ensure consistency with standards.
• Strong organization and time management to prioritize multiple projects and meet deadlines with regular status updates.
• Proactive approach to learning and adopting new design and front-end techniques and tools, including AI-assisted workflows.

Preferred Skills:

• Knowledge of ADA-compliant and accessible email/web design.
• Motion graphics and animation skills with a solid understanding of UX/UI and social principles.
• Proficiency with Adobe Creative Suite, Figma, Sketch, Photoshop, InDesign, Illustrator, and After Effects; G Suite and project management tools.
• Experience with email testing platforms such as Litmus or Email on Acid and with an ESP environment.

Why TSR?

At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resumes