Overview
Job Title: Dynamics 365 CRM Administrator
Benets
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan with Company Match
- Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
- Life and Accidental Death & Dismemberment (AD&D) Insurance
- Short-Term and Long-Term Disability Coverage
- Employee Assistance Program (EAP)
Perks:
- Competitive Pay
- Talent Development - Instructor-Led Technical Courses and Online Learning
- Career Path Planning
- Incentives for Professional Certications
- Competitive Per Diem for Travel
- Referral Bonuses
Summary of Position
Help Power Growth Through Technology
Asplundh Power is seeking a Dynamics 365 CRM Administrator to own and support our Microsoft Dynamics 365 Sales platform. In this role, you''ll be the go-to expert for our CRM environment, helping our sales, operations, and business teams work more effectively through strong system administration, user support, data quality, and process improvement.
This is an outstanding opportunity for a CRM professional who enjoys balancing technology, business processes, and user support. As the primary owner of Dynamics 365 Sales, you''ll help drive operational efficiency, improve data quality, and enable business growth while partnering with stakeholders across the organization to deliver a best-in-class CRM experience.
Responsibilities
How You Will Make an Impact
- Serve as the primary administrator for Microsoft Dynamics 365 Sales.
- Manage user access, security roles, permissions, and system configuration.
- Provide day-to-day support and troubleshooting for CRM users across the organization.
- Maintain data quality through audits, cleanup efforts, validation processes, and governance best practices.
- Support and troubleshoot Power Automate workflows and other CRM-related automations.
- Partner with Sales, Operations, Marketing, and IT to improve processes and enhance the user experience.
- Coordinate testing and support the rollout of system updates and enhancements.
- Develop training materials and provide user onboarding and ongoing support.
- Recommend improvements that increase efficiency, adoption, and business value.
What You Bring
- 3+ years of Microsoft Dynamics 365 Sales administration experience.
- Experience managing users, security, workflows, forms, views, dashboards, and CRM configuration.
- Strong troubleshooting and problem-solving skills.
- Experience supporting end users and delivering a high level of customer service.
- Knowledge of Power Automate and low-code business process automation.
- Passion for data quality, process improvement, and user adoption.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Microsoft Dynamics 365 or Power Platform certifications.
- Experience supporting sales organizations and CRM-driven business processes.
- Familiarity with Power BI, Customer Insights, or CRM integrations.
Why Asplundh Power?
At Asplundh Power, you''ll join a growing organization backed by the strength and stability of the Asplundh family of companies. Our teams help build, maintain, and modernize critical power infrastructure across North America. You''ll have the opportunity to make a measurable impact, work closely with business leaders, and help shape the future of our CRM platform as we continue to grow.
Work Environment & Preferences
- Location: Hybrid or Remote depending on candidate location
- Preferred Schedule: Flexible Monday-Friday schedule between 7:00 a.m. and 6:00 p.m., subject to business needs.
- Travel: Occasional, up to 10%
- Physical Requirements: Sedentary/light office work, including sitting, standing, and walking.
Why Work Here?
The work we perform at Asplundh is the collective effort of unique individuals. They are people with grit and heart who show up with a diversity of skills, backgrounds, and perspectives. It's a place where individual and cultural differences are respected and valued. It's a place where we are stronger together. Where collaboration and teamwork thrive. Where our authentic selves can flourish. The common thread for field workers and office professionals alike is that we truly care about the environment, each other, and the communities we serve.
Qualifications
Education and Experience
- Education: Bachelor's degree
- Experience: 3+ years of Microsoft Dynamics 365 Sales administration experience, including Dataverse configuration, Power Automate, solution management, deployments, CRM reporting, dashboards, data management, troubleshooting, requirements gathering, documentation, training, and user adoption support.
- Preferred Qualifications: Microsoft Dynamics 365 and/or Power Platform certification; familiarity with Power BI; experience supporting Sales and Marketing teams; and experience with CRM implementations, enhancements, or optimization initiatives.
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