Crispy Cajun Trainer

POSITION SUMMARY

The Crispy Cajun Trainer delivers hands-on training to employees, operators, and managers across Crispy Cajun (CC) locations — covering proper food handling, receiving and storage, sanitation, prepping, cooking, merchandising, serving, upselling, and marketing of CC menu items. The Trainer along with the Sales Team is a key driver of new-store openings, brand standard compliance, and operational performance across the assigned territory.

KEY RESPONSIBILITIES

• Deliver direct hands-on training at CC locations for employees, operators, and managers on proper prepping and cooking procedures for CC food products.
• Support new-store openings, including pre-opening walkthroughs to verify readiness, receiving the opening food order, and training staff on proper food handling and safety.
• Set up the deli, kitchen, and other work areas at new locations to brand specification.
• Execute clustered/batch openings as scheduled, coordinated by the Corporate Trainer to support multi-store launch when necessary.
• Provide remedial and refresher training as needed at existing CC locations.
• Conduct regular compliance audits of existing CC locations to ensure proprietary product use and adherence to brand standards.
• Complete and submit store visit checklists, audit reports, and opening documentation in a timely, accurate manner.
• Uphold brand standards for small wares, merchandising, allergen handling, and food presentation.
• Provide field feedback to the Corporate Culinary team on training materials, products, and operational issues.
• Assist in setting up and working at trade shows and promotional events.

REQUIRED SKILLS & EXPERIENCE

• At Least Two (2) years of on-site training experience in food service.
• Bilingual (English/Spanish) communication skills strongly preferred.
• Thorough knowledge of food safety and sanitation regulations; ServSafe Manager certification required (or willingness to obtain within first 90 days).
• Strong leadership skills and the ability to improve operational performance through employee training and development.
• Proven ability to build and maintain relationships across the customer/operator base.
• Strong working knowledge of Microsoft Word, Excel, and email.
• Strong verbal and written communication skills.
• Demonstrated collaborative skills and the ability to work cross-functionally.
• Strong problem-solving, prioritization, time-management, and planning skills.
• Ability to pivot strategies and shift tasks as project requirements change.

PHYSICAL & TRAVEL REQUIREMENTS

• Ability to lift 50 lbs on a regular basis, stand for long periods, drive for long periods, and bend and twist.
• Ability to travel between locations as required, including overnight and multi-day travel.
• Reliable personal vehicle and valid auto insurance (mileage reimbursed per company policy).
• Valid driver’s license with a clean driving record.

CONDITIONS OF EMPLOYMENT

• Employment is contingent upon successful completion of a background check and motor vehicle record (MVR) check.