Crew Member for Captain D's Madisonville

Captain D's

  • Madisonville, Tennessee
  • 23 days ago

    Highlights

    The Front Counter / Hospitality Specialist we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to provide stellar customer service and provide all of our visitors with an outstanding experience.

    Numbers & Facts

    LocationMadisonville, Tennessee

    Description

    We are looking for responsible, dedicated, and willing to work individuals to be crew members in our Kitchen and Front Counter/Dining Room. Cooks in our kitchen staff contribute to the overall excellence of our restaurant.  As a Captain D's cook, you are will learn to prepare the food that millions have cove to love. We are looking for someone to work as a team player, follow instructions, and help us delight our customers with delicious food from our menu. The Front Counter / Hospitality Specialist we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to provide stellar customer service and provide all of our visitors with an outstanding experience. A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.


    Responsibilities of a Cook:


    Preparing workstations, cooking ingredients, and kitchen equipment for cooking.

    Cooking and arranging food.

    Maintaining a sanitized and well-organized kitchen.

    Preparing workstations for cooking.

    Preparing and maintaining kitchen equipment.

    Checking the quality of the food product and ingredients.

    Preparing cooking ingredients using various techniques.

    Cooking food using various culinary techniques.

    Arranging food and ensuring appealing presentation.

    Manage food storage, stock, and ingredient orders.


    Cook Job Requirements:


    Must be Guest Focused

    Must be learn to be skilled in operating our kitchen equipment.

    Must desire an opportunity to learn and grow.

    Must be willing to learn and follow our sanitation procedures.

    Must showcase teamwork and communication skills.

    Must showcase organizational skills.

    Must be able to multitask and act quickly.

    Must be able to work with a sense of urgency.


    Front Counter / Hospitality Specialist Job Requirements:


    Must be enthusiastic and friendly

    Must be guest focused - have the desire to help and serve others

    Must be willing to learn and grow

    Experience with POS systems and registers is preferred but not required

    Good math skills

    Excellent communication skills

    Must have the ability to effectively resolve guest complaints while maintaining your composure


    Responsibilities of a Front Counter / Hospitality Specialist:


    Greeting customers when entering and leaving the premises

    Managing transactions using our register system

    Entering orders making sure pricing and quantities are accurate

    Accepting payments in cash, credit or check

    Providing change and receipts

    Requesting Customer Service Surveys from guests

    Processing returns and refunds, and resolving customer complaints - do everything to take care of our guests

     Upselling and cross-selling products when appropriate


    Main responsibilities of a Front Counter / Hospitality Specialist:


    Greeting Customers and Welcoming customers to the restaurant

    Managing transactions, making sure pricing is accurate

    Accepting payments and providing receipts

    Requesting Customer Service Surveys

    Bagging purchased goods


    Benefits

    • Flexible schedule
    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • 401(k)

    Similar Jobs