Crew Member/Cashier Job Description
A Crew Member, or Restaurant Crew Member, is
responsible for assisting a team of restaurant staff in preparing orders and
interacting with customers. Their duties include greeting customers and
inputting their order requests into a computer system, working as part of an assembly
line to cook and package orders and maintaining a clean workspace by sanitizing
surfaces before, during and after shifts.
Duties and responsibilities:
- Serving
customers in a timely manner
- Assisting
in the training of new Crew Members
- Working
within a team setting to meet sales goals during a shift
- Following
the company’s security and safety procedures
- Arriving
for the start of their shift on time and staying until all duties are
complete
- Take customer orders at the
counter
- Receive
payments and present change to customers
- Pack
food items, make coffee, and fill beverage cups
- Function
as the host/hostess of the restaurant
- Make
reservations for customers
- Receive
food checks from waiters or customers
- Appeal
to impatient or irritated customers, especially during rush hours
- Manage
the register, including all credit card and cash operations
- Ensure
a balance of the register at the end of the shift or working period