Crew Leader in Newport News, Virginia, United States
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Crew Leader
Location: Newport News, VA, United States
Date Posted: Apr 16, 2026
Req number: JR13607
Job Type: Regular Full Time
Pay Range:
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Description
The Best Teams are Created and Maintained Here.
Job Summary
- The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Duties and Responsibilities:
- Maintain a schedule and ensure service expectations are met
- Surface customer problems or concerns and report back to Operations Manager
- Assist in resolving issues with customer service when needed
- Ensure work is performed safely and in accordance with company policies
- Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
- Deliver services as specified on client sites
- Work to identify more efficient ways to perform work
- Coordinate service execution with Operations Manager
- Oversee day-to-day site operations and delegate work to crew team members
- Provide Operations Manager feedback on crew member(s)
- Work with Operations Manager, helping to develop and train crew members
- Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
- Participate in branch meetings as directed
- Accurately capture and turn in crew time logs through electronic time capture (ETC)
- Log equipment usage and maintenance cycles
Education and Experience:
- BrightView Equipment certifications
- Experience in a landscape-related field
- Demonstrated leadership among the team and with peers
- Valid Driver License
Physical Demands/Requirements:
- Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
- Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
- Ability to bend, stoop, and twist continuously throughout the day
Work Environment:
- Work in/or about situations near direct automotive traffic
- Work near or about natural bodies of water
- Ability to work in extreme conditions - temperatures may exceed 100 degrees Fahrenheit
- Ability to work in direct sunlight for extended periods of time
- Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight.
- Requires protective clothing and personal devices: Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It's Not Just a Team. It's One BrightView.
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