Creole-speaking Medical Receptionist / Front Desk Receptionist

Doral Health and Wellness is seeking a Medical Receptionist to join our collaborative, patient-centered team. The ideal candidate will be experienced, reliable, and fluent in Haitian Creole, with a strong commitment to providing compassionate and efficient front-desk service.

Key Responsibilities:

• Greet and assist patients in a courteous and professional manner
• Answer phone calls, schedule appointments, and manage calendars for providers
• Verify patient information, insurance coverage, and collect necessary documentation
• Coordinate referrals, procedure scheduling, and follow-up appointments
• Maintain and update accurate patient records in the EMR system
• Handle incoming and outgoing communications, including email and fax
• Ensure the reception area is clean, organized, and welcoming
• Uphold patient confidentiality and comply with HIPAA regulations

Qualifications:

• 2–3 years of experience in a medical office or healthcare setting
• Proficiency with EMR systems and general office software
• Strong communication, interpersonal, and organizational skills
• Ability to multitask in a fast-paced environment
• Fluency in Haitian Creole is required

Compensation & Benefits:

• Pay: $20–$22 per hour (based on experience)
• Health, Dental, and Vision Insurance
• Paid Time Off and Holiday Pay
• 401(k) Retirement Plan
• $100,000 Life Insurance Coverage
• Life and Disability Insurance
• Additional Employee Benefits Included

If you're a bilingual, detail-oriented professional who thrives in a busy clinical environment, we encourage you to apply and grow with a mission-driven healthcare team.