Credit Support Representative

This is a great opportunity for someone with experience in credit, collections, billing, accounting, or customer service who is comfortable working with customers, maintaining records, and handling detailed financial information. Previous experience in credit, collections, billing, accounting, or a related field preferred.

Hire Up Staffing is seeking a detail-oriented and dependable Credit Support Representative II to join a growing credit and billing team. This is a great opportunity for someone with experience in credit, collections, billing, accounting, or customer service who is comfortable working with customers, maintaining records, and handling detailed financial information.


Pay Rate: $20+ DOE
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Dress Code: Business Casual
Job Type: Temp-to-Hire
Interview Required: Yes
 
What You'll Do

• Review new and cash customer applications for lines of credit.
• Access credit bureau information and contact references to evaluate potential customers.
• Notify customers by phone, email, or mail regarding application acceptance or rejection.
• Maintain accurate credit application and customer account records.
• Accept payments and make daily collection and follow-up calls.
• Provide customer credit information and ratings as requested.
• Create spreadsheets and reports to assist management and the collections team.
• Assist with the release of liens process, including preparing and mailing documentation.
• Monitor customer notes and ensure payments are made according to agreed terms.
• Assist with month-end reports for management and branch locations.
• Prepare and mail attorney demand letters as directed by the Credit Manager.
• Assist customers with completing credit applications.
• Help prepare documentation for branch and customer meetings involving delinquent accounts.
• Work with customer portals such as Open Ticket/Open Invoice, Ariba, Coupa, and DocView.
• Enter and verify outstanding invoice information in customer portals.
• Cross-reference outstanding invoices with accounting software.
• Perform general office duties including filing, data entry, organization, and archiving.

Qualifications

• 3–5 years of related experience and/or training, or an equivalent combination of education and experience.
• Previous experience in credit, collections, billing, accounting, or a related field preferred.
• Microsoft Office/Microsoft Suite experience required.
• Basic bookkeeping/accounting knowledge.
• Knowledge of credit and collection methods and procedures preferred.
• Ability to evaluate information, use sound judgment, and make decisions based on facts.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Comfortable working with customer accounts, invoices, payments, and financial information.
• Ability to work independently and as part of a team.

Interested? Apply today! 

INDHP