Position Summary: The Credit Risk Analyst will be responsible for evaluating, monitoring and managing customer credit risk to minimize financial exposure while supporting sales growth and timely order fulfillment. This role balances risk management with business objectives through established credit policies and credit insurance requirements while fostering positive customer relationships.
Responsibilities:
- Conduct thorough credit research on applicants through reading and interpreting risk factors from mercantile reports, verify submitted information to identify and minimize potential risks.
- Evaluate creditworthiness and establish appropriate credit limits based on project size, payment history, financial stability and overall risk factors.
- Coordinate with the credit insurance provider regarding customer coverage, limit requests, increases, reductions and cancellations.
- Review and maintain customer credit limits in accordance with credit insurer approvals and established company credit policies.
- Maintain accurate documentation of credit reviews, decisions, account updates, job information and other supporting information
- Verify project information provided by contractors to support the preservation of lien and bond rights
- Monitor and manage the credit hold queue by reviewing account status, identifying outstanding issues and coordinating resolutions to facilitate timely order releases.
- Collaborate with internal team and customers to address credit concerns, obtain account updates and resolve outstanding issues.
- Make timely, informed decisions regarding credit approvals, credit limit adjustments, credit extensions and order releases from credit hold.
- Identify uninsured or underinsured credit exposure and communicate potential risks to the AR Manager
- Coordinate customer setup and vendor registration requirements, including the completion of customer specific forms
- Various duties, as assigned by AR Manager
Minimum Qualifications:
- 2-year college degree; or equivalent work experience required
- Strong communication skills both verbal and written
- Ability to handle sensitive customer interactions with professionalism
- Working knowledge of basic accounting principles
- Remain focused and on task in a fast-paced environment
- Possess problem-solving and analytical abilities
- Manage time effectively and adapt quickly to changing priorities
- Experience with financial software systems such as IFS, Nuvo and Billtrust a plus
Travel Required:
No.
Qualifications / Skills Preferred
Vendor Management Intermediate
Troubleshooting Advanced
Teamwork Advanced
Organizational Skills Intermediate
MS Office Software Intermediate
Effective Communication Advanced
Computer skills Advanced
Behaviors Preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the
task done well
Adaptable: Adjusts to changes such as new procedures or technology with ease and enthusiasm