Credit Collections Specialist

If you are a detail oriented collections professional with experience managing customer accounts, resolving payment issues, and improving receivable performance, apply today through The Intersect Group with your resume and best contact information. The Credit Collections Specialist is responsible for managing customer receivable accounts, reducing aged balances, and improving cash flow through proactive collection efforts.

Credit Collections Specialist
Location: Atlanta, GA (Local Candidates Only)
Pay Rate: $27 per hour
Type: Contract to Hire Opportunity:
Presented by: The Intersect Group

Company Overview

We are partnering with a well established organization that supports customers across diverse markets throughout North America. The company is recognized for its commitment to operational excellence, strong customer relationships, and continuous process improvement. Employees enjoy a collaborative environment where accountability, teamwork, and customer service are highly valued, creating opportunities for professional growth and long term success.

Role Summary

The Credit Collections Specialist is responsible for managing customer receivable accounts, reducing aged balances, and improving cash flow through proactive collection efforts. This position plays a critical role in maintaining healthy customer relationships while ensuring timely resolution of outstanding invoices and account discrepancies.

The ideal candidate will analyze delinquent accounts, communicate directly with customers, and partner with internal teams to resolve payment issues efficiently. Success in this role requires strong analytical skills, attention to detail, and the ability to work independently in a fast paced environment.

Key Responsibilities

• Review accounts receivable aging reports and ERP data to prioritize collection activities
• Contact customers regarding outstanding balances and secure timely payment resolution
• Analyze delinquent accounts and recommend actions to reduce aged receivables
• Evaluate account status and support credit hold release decisions based on payment history and credit limits
• Collaborate with internal departments to investigate and resolve billing and payment disputes
• Enter and track customer deductions within Salesforce for timely resolution
• Prepare and review lien waivers for approval and signature
• Maintain accurate customer account records and collection activity documentation

Key Requirements

• 3 or more years of credit collections, accounts receivable, or related experience
• Experience managing collections activities in a business to business environment
• Strong analytical, problem solving, and account reconciliation skills
• Proficiency with Microsoft Excel for reporting, tracking, and analysis
• Ability to prioritize multiple tasks with minimal supervision
• Experience working within ERP systems and financial applications
• Strong communication and customer relationship management skills
• Ability to perform effectively in a fast paced and deadline driven environment

Preferred Skills

• Bachelor's degree in Business Administration, Accounting, Finance, or related field
• Experience utilizing JD Edwards EnterpriseOne or similar ERP platforms
• Knowledge of credit review processes and collections best practices
• Experience working with Salesforce or comparable customer management systems
• Strong organizational skills with exceptional attention to detail
• Excellent time management and follow through capabilities

Call to Action

If you are a detail oriented collections professional with experience managing customer accounts, resolving payment issues, and improving receivable performance, apply today through The Intersect Group with your resume and best contact information. We look forward to connecting with you about this exciting opportunity.