Credit and Collections Manager

This is a highly visible leadership opportunity for a strong credit and collections professional who can lead a team, strengthen customer credit management, improve cash flow, and drive performance across the Order-to-Cash process. The Credit & Collections Manager will oversee day-to-day credit and collections activities while partnering closely with Sales, Operations, Finance, customers, and other key stakeholders.

Section I – The Write-up for Posting:
Credit & Collections Manager | North Houston

UNITY is partnering with a global, multi-billion-dollar, privately held organization headquartered in North Houston to identify an experienced Credit & Collections Manager. This is a highly visible leadership opportunity for a strong credit and collections professional who can lead a team, strengthen customer credit management, improve cash flow, and drive performance across the Order-to-Cash process.

The Credit & Collections Manager will oversee day-to-day credit and collections activities while partnering closely with Sales, Operations, Finance, customers, and other key stakeholders. The ideal candidate combines strong technical credit expertise with hands-on leadership, analytical ability, and a continuous-improvement mindset.

Key Responsibilities

• Lead credit and collections activities focused on improving cash flow, reducing past-due balances, minimizing bad debt exposure, and supporting working capital objectives.
• Manage customer credit risk through credit reviews, credit-limit recommendations, ongoing account monitoring, and risk analysis.
• Oversee collection strategies and resolution of high-risk, delinquent, and escalated customer accounts.
• Partner cross-functionally with Sales, Operations, Finance, and customers to resolve disputes and payment issues.
• Analyze AR aging, collection performance, customer risk, and other trends to identify opportunities for improvement.
• Lead, coach, and develop the credit and collections team while establishing accountability around performance goals.
• Ensure adherence to company policies, legal requirements, internal controls, and established collection procedures.
• Support continuous improvement initiatives across credit, collections, and the broader Order-to-Cash process.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline preferred.
• 5+ years of progressive experience in credit, collections, accounts receivable, or finance.
• 2+ years of leadership or management experience overseeing credit and collections professionals.
• Strong experience with customer credit risk, collection strategies, dispute resolution, and delinquent accounts.
• Solid understanding of accounts receivable, credit analysis, financial modeling, aging management, cash flow, and bad debt controls.
• Strong analytical, problem-solving, communication, and stakeholder-management skills.
• Advanced Excel and reporting capabilities.
• Experience with D&B, Credit Risk Monitor, GetPaid, Coupa, and/or Sage 300 is a plus.