As a Credit and Collections Analyst, you will provide a broad range of financial related support to internal and external customers. You will report to the Credit Services Manager. This is a hybrid role with 3 days in the office and 2 days remote in the Cranberry Township, PA Office.
Key Responsibilities
Ability to work in a fast-paced environment requires a skillset to perform multiple tasks and strong time management skills.
Communicate and answer incoming phone calls from store personnel - resolves customer situations dealing with credit limits, closed accounts, or accounts placed on credit hold.
Monthly quota required on outbound collection calls.
Perform credit investigations and evaluations of credit risk to approve new customer accounts and assign credit limits.
Monitor accounts daily - place accounts on hold, release orders, review collection notes and aged balances – provide account adjustments as necessary.
Prepare credit reviews in compliance with the Credit policy.
Communicate with commercial sales team on the status of assigned accounts, and complete account reconciliation based on investigation and analysis.
Participate in monthly calls with the sales team to review delinquent accounts. Proactively identify issues and recommend resolutions.
Qualifications
Bachelor’s degree in Finance, Accounting, or Business oriented field of study, preferred
Experience with SAP and other credit software.
Previous Credit experience preferred.
Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point)
Infrequent travel expectations can be up to 10%.
Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).