Credit Analyst

Credit & Collections Specialist

Location: Houston, TX 77041
Schedule: Monday–Friday | Flexible Hours
Work Arrangement: Hybrid – Remote 2 days per week; in office Tuesday, Wednesday, and Thursday

Position Overview

We are seeking an experienced Credit & Collections Specialist to manage a high-volume customer portfolio valued at approximately $10–15M. This role will be responsible for collections, account reconciliations, credit management, and maintaining strong relationships with internal and external customers.

The ideal candidate is detail-oriented, organized, proactive, and comfortable working independently while managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Manage a high-volume accounts receivable and collections portfolio.
• Conduct collection activities and follow outstanding balances through resolution.
• Develop and maintain positive relationships with internal and external customers.
• Perform account reconciliations, including ERS, unapplied cash, short-paid, and overpaid invoices.
• Research and resolve account discrepancies and escalate issues when appropriate.
• Review credit reports and financial information to assess customer creditworthiness.
• Recommend credit limits, credit increases, or credit holds based on account information and established guidelines.
• Conduct customer meetings and communicate professionally regarding account status and payment expectations.
• Follow issues through to conclusion while maintaining accurate account records.
• Utilize Excel to analyze account information, research discrepancies, and track collections activity.

Required Qualifications

• 4-year degree or 5+ years of credit and collections experience.
• Strong collections experience, preferably managing a high-volume portfolio.
• Strong intermediate Excel skills, including:
• • VLOOKUP
  • Pivot Tables
  • Formulas
• Experience performing account reconciliations.
• Basic understanding of credit reports, including D&B/DNB reports and financial statements.
• Comfortable reviewing credit information and making credit recommendations.
• Strong communication, organization, prioritization, and multitasking skills.
• Ability to work independently and manage competing priorities.
• Strong problem-solving and follow-through skills.

Preferred Experience

• SAP
• HighRadius
• Salesforce
• Ariba
• OpenInvoice
• iSupplier

Ideal Candidate

The ideal candidate has a strong background in credit and collections, is highly proficient in Excel, and has experience managing a significant customer portfolio. They should be comfortable making credit recommendations, resolving reconciliation issues, communicating with customers, and working independently in a hybrid environment.

Professional Alternatives is a leading staffing firm specializing in all levels of corporate administrative and professional support, as well as executive placement. Starting in 1998, the Professional Search Group has a successful track record of providing local and national staffing-related support to a multitude of industries. We pride ourselves on building lasting relationships with each client and candidate, and our hands-on approach allows us to make the best long-term match for both.