Creator Growth Operations Manager

TikTok Inc

  • San Jose, CA
  • 30+ days ago

    Highlights

    Work closely with Marketing and Product teams to align external messaging and translate creator needs into product improvements Minimum Qualification(s): Bachelor's degree or above, with 3+ years of experience in creator ecosystem, content platforms, or related fields. This role is responsible for driving awareness and onboarding intent among off-platform creators toward TikTok, by partnering with Marketing, Product, and Operations to build creator trust, amplify creator voices, and establish a strong advocacy ecosystem.

    Numbers & Facts

    LocationSan Jose, CA

    Description

    About team: The PGC (Professionally Generated Content) team at TikTok is dedicated to driving the growth and evolution of a professional, high-quality content ecosystem. We are dedicated to creating a global platform that fosters knowledge/education ecosystem, learner engagement, and a vibrant educational community. Our goal is to be the primary destination for knowledge seekers worldwide. We categorize our content into various tracks such as Business & Finance, Humanities, and Technology, all focused on delivering high-quality educational content.

    This role is responsible for driving awareness and onboarding intent among off-platform creators toward TikTok, by partnering with Marketing, Product, and Operations to build creator trust, amplify creator voices, and establish a strong advocacy ecosystem.

    • Identify showcase creators with strong influence and segment them based on content vertical, impact, and cross-platform presence
    • Partner with operations teams to execute creator outreach and onboarding while building long-term, trust-based relationships
    • Develop tailored growth and content strategies for priority creators to scale their presence and impact on TikTok
    • Identify common creator pain points across product, monetization, and distribution, and collaborate with cross-functional teams to drive resolution and experience improvements
    • Design and execute creator advocacy programs to amplify creators' external influence for TikTok
    • Work closely with Marketing and Product teams to align external messaging and translate creator needs into product improvements Minimum Qualification(s):
    • Bachelor's degree or above, with 3+ years of experience in creator ecosystem, content platforms, or related fields
    • Strong understanding of content platform ecosystems
    • Strong data sensitivity with the ability to use SQL for analysis and problem-solving
    • Proven ability to drive cross-functional collaboration and execution
    • Strategic thinking with a deep understanding of creator growth dynamics

    Preferred Qualification(s):

    • High level of self-motivation and ability to work in a fast-paced environment

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