Creative Project Manager

Overview

We are seeking a dynamic Project Manager to serve as the point person for all creative services projects. This role sits at the heart of a high-velocity, high-volume team, where ideas move fast, deadlines are tight, and collaboration is constant. You will be the orchestrator ensuring that creative initiatives-from design to content to campaigns-are delivered with precision, clarity, and impact. This is not just about keeping projects on track; it's about helping to build out a larger creative operations function, shaping processes, and scaling a team that thrives under pressure while producing exceptional work. If you're energized by growth, love the buzz of a fast-moving environment, and want to be part of building something bigger, this is the role for you.

In addition to traditional project management responsibilities, this role will also take on a variety of operational and administrative tasks that keep the creative services engine running smoothly. From assisting with invoices and vendor coordination to supporting process documentation and team logistics, you'll be a versatile problem-solver who ensures nothing falls through the cracks. Candidates with a background in creative fields-or experience working closely with creative teams-will thrive here, as you'll not only manage the workflow but also understand the nuances of creative collaboration. This blend of project leadership and hands-on support makes this a key role as we continue to build out our creative organization.

Responsibilities

• Act as the primary liaison between creative services and internal stakeholders.
• Manage the intake, prioritization, and scheduling of all creative projects.
• Develop and maintain project timelines, ensuring deliverables are met on time.
• Work closely with creative director and creative team members, along with cross-functional teams inside and outside of the Marketing department.
• Coordinate resources across design, copywriting, video, and other creative disciplines.
• Facilitate clear communication between creative teams and business partners.
• Track project progress, flag risks, and proactively resolve bottlenecks.
• Ensure quality standards are upheld across all creative outputs.
• Implement and refine project management processes to support scalability.
• Provide regular status updates and reporting to leadership.
• Contribute to building a strong, collaborative team culture that supports growth and innovation.

Qualifications

• Bachelor's degree in Project Management, Marketing, Communications, or related field (or equivalent experience).
• 3-5 years of project management experience, ideally within creative services, marketing, or agency environments.
• Strong organizational skills with the ability to manage multiple projects simultaneously in a fast-paced setting.
• Excellent communication and interpersonal skills to collaborate effectively across teams and stakeholders.
• Proficiency with project management tools (e.g., Asana, Trello, Lytho, Monday.com, Jira) and familiarity with creative workflows.
• Demonstrated ability to balance competing priorities and adapt quickly to shifting demands.
• Experience building or refining processes to improve efficiency and scalability.
• Strong problem-solving skills with a proactive, solutions-oriented mindset.
• Ability to maintain composure under pressure and keep teams motivated through tight deadlines.
• Passion for creative work and enthusiasm for contributing to the growth of a larger team.