Role Overview
We are seeking a visionary Creative Director to lead the design strategy for a foundational modernization initiative. In this role, you will oversee the transition from legacy systems to a high-performance, customer-facing platform. You will be responsible for defining the creative vision that simplifies complex retail workflows-such as quoting and inventory management-while ensuring the design is scalable across various devices and future business verticals.
Key Responsibilities
• UX Strategy & Definition: Lead the creative discovery phase to define the visual and interaction language for core customer-facing workflows, including Search, Quoting, Inventory, and Payments. • Systemic Vision: Establish a cohesive design system that bridges modern aesthetic standards with the functional requirements of API-based routing layers and legacy data structures. • Device-Agnostic Design: Oversee the UX definition for various hardware form factors, ensuring a seamless experience across mobile, tablet, and stationary POS devices. • Architecture Alignment: Collaborate with Technical Architects and Program Managers to ensure the creative vision is implementable within the technical constraints of the MVP scope. • Narrative & Storytelling: Articulate the long-term platform vision to stakeholders, demonstrating how the initial MVP pilot will evolve into a multi-vertical, feature-rich ecosystem. • Design Excellence: Maintain high standards for usability and accessibility, ensuring that operational complexity (like backend WMS functions) is shielded from the customer-facing experience.
Required Experience & Skills
Design Leadership: Extensive experience leading creative teams through digital transformation projects, specifically within Retail, POS, or Transactional Platforms.
Modular Design Systems: Proven ability to build scalable design languages that can expand from a single MVP into multiple business verticals.
Hardware/Software Integration: A deep understanding of how digital interfaces interact with physical hardware and retail environments.
Strategic Thinking: Ability to balance the ideal state design with the practicalities of a phased rollout and API-driven limitations.
Discovery Mastery: Expert-level experience in using discovery insights to refine project scope and technical architecture.
Compensation, Benefits, and Duration
Minimum Compensation: USD 60,000 Maximum Compensation: USD 210,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full-time employees.
This position is available for independent contractors.
No applications will be considered if received more than 120 days after the date of this post.