Responsible for driving systemic, closed-loop quality resolution and continuous improvement. This role focuses on following up on countermeasures at the OEM site, addressing Customer and Headquarters findings, and establishing a rigorous, standardized audit system across all manufacturing facilities to ensure a Zero-Defect mindset.
Responsibilities
Act as the primary liaison at the OEM to follow up on and physically validate the effectiveness of countermeasures implemented by the manufacturing plants.
Track, investigate, and permanently resolve quality findings generated by the Customer and Corporate Headquarters.
Manage and validate Facelift and New Vehicle Launch Part Quality, ensuring all components meet strict specifications prior to mass production through Product Validations.
Lead early-stage involvement with Product Engineering to integrate robust quality standards into new vehicle program designs.
Establish and maintain a comprehensive "Lessons Learned" database, systematically addressing Past Car Problems across Design, Assembly, and Components to prevent recurrence.
Drive horizontal deployment ("read-across") of corrective actions, ensuring a solution at one plant is standardized across the regional network.
Reviewing internal containment data and corrective action reports to verify root causes are addressed systemically, not just locally.
Performs other duties as assigned by the Quality Center Manager.
Essential Skills
- BS/BA or equivalent practical experience in Automotive Quality.
- Must be proficient in Microsoft Office (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Ability to understand and follow written and verbal instructions.
- Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
Preferred Skills
· Supervisory or lead auditor experience (IATF 16949 familiarity preferred).