CPS Service Technician

Ingersoll Rand Inc

Buffalo, NY(remote)

JOB DETAILS
SALARY
$75,000–$95,000 Per Year
SKILLS
Allen-Bradley, Apple iPad, Billing, Business Practices, Communication Skills, Computer Skills, Conflict Resolution, Corrective Action, Credit Cards, Customer Support/Service, Customer Training, Develop and Maintain Customers, Diversity, Driver's License, Electrical Wiring, Electricity, Entrepreneurship, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, Field Sales, Groundskeeping, High School Diploma, IR (Infrared), Identify Issues, Maintenance Services, Manufacturing, Microsoft Office, Military, Mobile Devices, Negotiation Skills, Presentation/Verbal Skills, Programmable Logic Controller (PLC), Record Keeping, Refrigeration, Sales, Schematics, Smartphones, System Start-Up, Time Management, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Buffalo, NY
POSTED
5 days ago

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: CPS Service Technician

Location: Nationwide - Close proximity to major airport

Job Overview:

The Reciprocating Compressor Service Technician serves customers by installing, trouble shooting, repairing, and maintaining our reciprocating compressor product lines including the Belliss & Morcom, and PetStar large reciprocating air compressors along with additional compressed air system components. This involves supervision of the installation and startup of new equipment; on-site major repairs; detailed troubleshooting and any other phase of compressor repair. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities:

  • Ensure the correct installation, maintenance, and field repair of the equipment manufactured and sold by Ingersoll Rand at the purchaser location.
  • Maintain up-to-date knowledge of the field installation and repair requirements of this equipment.
  • Provide technical advice and be able to train customers, potential customers, field salesmen, and field service trainees.
  • Must be able to diagnose problems and recommend corrective action in this unsupervised environment, and the incumbent must also be able to submit clear, accurate records and/or oral reports to the manufacturing facility.
  • Must maintain a high degree of integrity in the way he handles business affairs.
  • Maintain proper written and oral communication skills to transfer information related to service work in a concise and logical manner.
  • Submit detailed technical reports on each service call in legible fashion, suitable for billing customers.
  • Submit accurate, detailed & timely expense account records along with timecards on a weekly basis. Maintain good financial records and practices to manage company business matters, credit cards, and if required, a company car.
  • Maintain proper business travel practices in a cost-efficient manner.
  • Follow all company and departmental procedures and guidelines.
  • Perform other duties as required.

Qualifications:

  • 3+ years' experience of troubleshooting industrial/commercial mechanical systems.
  • 1+ years of experience on compressed air systems/ Allen Bradley PLC controls background is a plus.
  • High school diploma or equivalent required.
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Preferences:

  • While not required, those with knowledge in the service, diagnosis, and startup of both rotary and centrifugal air compressors, including dryers, cooling towers, and filtration systems are encouraged to apply.
  • Operating knowledge of Microsoft office software and other basic computer usage. Working proficiency with handheld computer (i.e. Smartphone, iPad) and network bases.
  • Customer service skills Ex: conflict resolution, negotiation
  • Desired degree program in Electrical/Electronic Technology with basic knowledge of some or all the following: AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, controls, refrigeration systems and/or refrigerant certification.
  • Candidates who possess this knowledge or skills but have not completed a formal program may be considered. Military experience and/or sufficient mechanical work experience is a plus.
  • Candidates will use Ingersoll Rand provided tools
  • EPA 608 /F-GAS 303/2008/CE/ISHRAE Certification Preferred (Refrigeration experience/certification a plus).

Travel Requirements:

  • This role involves extensive region wide travel. Monday - Friday travel is typical.

Pay Range:

Starting pay will range between $75,000.00 - $95,000.00 per year depending on qualifications and experience. This is a full-time, salaried position.

What We Offer:

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

TO APPLY: Please apply via our website Ingersoll Rand Careers by August 2026 in order to be considered for this position.

#LI-Remote

What We Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

About the Company

I

Ingersoll Rand Inc

Driven by a 100-year-old tradition of technological innovation, Ingersoll Rand is a global, world-class company which has undergone a major transformation in the last decade. Our people, products, systems and services remain in the forefront of their respective markets and industries in order to enable our customers and employees to create a positive impact in their world. Today's Ingersoll Rand enables customers to create progress – particularly in the areas of safety, comfort and efficiency.

Our people and our family of brands-including Club Car®, Ingersoll Rand®, Schlage®, Thermo King® and Trane®-work together to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and increase industrial productivity and efficiency. We are a $13 billion global business with over 50,000 employees committed to sustainable business practices within our company and for our customers.

INDUSTRY
Construction - Industrial Facilities and Infrastructure
FOUNDED
1871
WEBSITE
http://company.ingersollrand.com/ircorp/en/index.html