Sign upLog in
See more jobs

CPO Vendor Specialist

American Bankers Insurance Company of Florida

  • Lewisville, Texas
  • 5 days ago

    Highlights

    A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. This position is responsible for establishing and maintaining strong vendor relationships, driving performance through defined metrics and governance, and ensuring compliance with contractual, operational, and risk requirements.

    Numbers & Facts

    LocationLewisville, Texas
    Website\"https://jobs.assurant.com/en/assurant-careers-privacy-notice/\"

    Description

    The Vendor Specialist is overall responsible for managing the relationship with our CPO Vendors.  They will ensure that third-party vendors deliver consistent, high-quality, and cost-effective products and services aligned with organizational goals. This position is responsible for establishing and maintaining strong vendor relationships, driving performance through defined metrics and governance, and ensuring compliance with contractual, operational, and risk requirements.

    What will be my duties and responsibilities in this job? 

    Vendor Performance Management (30%)

    • Serve as the primary relationship owner for assigned vendors, acting as the main operational and strategic point of contact
    • Monitor vendor performance against defined SLAs, KPIs, and quality standards
    • Conduct regular business reviews with vendors, providing feedback and driving continuous improvement initiatives
    • Identify performance gaps and implement corrective action plans

    Governance & Oversight (10%)

    • Establish and maintain vendor governance frameworks, including reporting, review cadences, and escalation protocols
    • Lead issue resolution and escalation management with vendors and internal stakeholders
    • Ensure adherence to contractual obligations and policies
    • Maintain proper documentation of vendor processes, controls, and performance

    Financial & Commercial Management (20%)

    • Monitor vendor spend, identify cost optimization opportunities, and support budgeting/forecasting activities
    • Assist in contract negotiations, renewals, and pricing discussions
    • Track ROI and value delivered from vendor relationships

    Stakeholder Collaboration (15%)

    • Partner with internal business units to align vendor services with operational needs
    • Provide insights and reporting to leadership on vendor performance and trends
    • Support cross-functional initiatives involving multiple vendors and stakeholders

    Continuous Improvement & Strategy (25%)

    • Drive process improvements and standardization across vendor management practices
    • Leverage analytics and reporting to identify trends and opportunities
    • Participate in vendor selection and onboarding activities

    What are the requirements needed for this position? 

    Education & Experience

    • Bachelor’s degree in Business, Supply Chain, Operations, or related field
    • 2–5+ years of experience in vendor management, sourcing, procurement, or operations

    Skills & Competencies

    • Strong relationship management and negotiation skills
    • Experience managing SLAs, KPIs, and vendor scorecards
    • Analytical mindset with ability to interpret performance data
    • Excellent communication and stakeholder management skills
    • Knowledge of vendor risk management practices is a plus
    • Proficient and competent in all Microsoft Office applications
    • Excellent analytical, problem-solving, and organizational skills
    • Ability to influence effectively, communicating at all levels
    • Ability to work collaboratively as part of a team as well independently when required

    What other skills/experience would be helpful to have? 

    • Experience in supply chain, logistics, or service operations
    • Exposure to contract management and sourcing processes
    • Familiarity with vendor management systems (VMS) or performance dashboards

    ENT2009 - Vendor Specialist

    Job Grade

    10

    Pay Range:

    $64,900.00 - $108,200.00

    Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

    If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

    Helping People Thrive in a Connected World
    Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Continue your career at Assurant. Learn how to apply.

    For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

    What’s the culture like at Assurant?
    Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

    Company Overview
    Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

    Equal Opportunity Statement
    Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

    For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice.

    Similar Jobs

    See more jobs