Position: Student Affairs Coordinator
Department: College of Pharmacy & Health Sciences
Status: Full Time
Position Summary:
The Student Affairs Coordinator is a key member of the Office of Student Affairs who provides operational, logistical, and programming support for student engagement, well-being initiatives, and student-facing services across CPHS. The Coordinator promotes student involvement through organization support, communications management, engagement programming, and coordination of student committees and college-wide activities. The Coordinator assists in implementing student success initiatives, supports scholarship processes, and serves as a primary point of contact for student involvement, communication, and day-to-day Student Affairs operations. The Coordinator collaborates closely with the Director to support holistic student development and maintain efficient, student-centered services.
Essential Duties and Responsibilities:
Provides assistance for all student affairs related activity, including but not limited to orientation, student success, academic support, scholarship selection, proper student advisement, retention of current students, career services and professional development.
Enhance the adoption, diffusion, training, implementation and assessment of early alert systems, processes, etc. in coordination with the key stakeholders from the graduate and professional CPHS programs.
Oversee all CPHS recognized student organizations
Serve as the primary administrator for student organization operations and compliance
Manage and process all SLIPS submissions for CPHS student organizations
Provide guidance to student leaders regarding event planning, fundraising, and organizational procedures
Serve as the initial point of contact for student organization inquiries
As necessary maintain an electronic system to record requests, meetings, and documentation. This includes student tutor requests, tutor scheduling and documentation advisor scheduling and documentation, student affairs scheduling and documentation, academic contracts, individual student meetings and student success planning.
Work with key stakeholders to develop, implement, and evaluate assessment measures to evaluate quality and effectiveness of the academic support services provided and tools utilized and make yearly recommendations for quality improvements, additional services, innovative solutions, etc.
Responsible for awareness and incorporation of best practices that contribute to student success in graduate and professional school.
Work with Student Affairs & Academic Affairs colleagues to create and facilitate both individual and group consultations and workshops related to study skills, time management, leadership development, test anxiety, stress management, goal setting, CV/resume writing, networking, and learning styles. Assist with training of professors and others on learning styles and best practices for advisement and academic counseling.
Utilize available tools to track at-risk student populations, report developing problems and work with professors and class advisors to identify those students in academic trouble in a timely manner to affect change.
Meet one-on-one with students to discuss personal issues related to academics, family problems, financial issues, career planning, goal setting, time management, stress management, etc. Make referrals to mental health professionals as needed.
Coordinate and assess the annual scholarship selection process including but not limited to, application creation and marketing, compilation of blinded applications, leading scholarship selection meetings, coordinating approval of updates with scholarship committee and advancement, review awards to ensure accuracy, submissions to the greater University with follow-up as necessary.
Assist the Director of Student Affairs and Associate Dean of Student & Professional Affairs to create, execute, maintain, assess, and improve all aspects of incoming and current pharmacy student advisement. This includes faculty training and workshops, student communication, assignment of advisors, etc.
Coordinates the Student Relief Fund by receiving and reviewing requests, consulting with Financial Aid, facilitating committee review, serving as a voting member, and supporting timely communication of decisions.
Create and execute programs and services that support Campbell CPHS students based on best practices in the field to facilitate student engagement and reduce barriers to timely degree completion through leadership development, professionalism, career, and academic skill building.
Assist key stakeholders in development and implementation of career services programming for all CPHS students including, mock interviews, career fairs, career planning, resume/CV reviews, etc.
Assist in supporting the implementation and assessment of systematic early alert, risk mitigation, and academic advisement for students enrolled in the professional and graduate programs on all academic and mental health concerns.
Assist with development, deployment, and assessment of new student in-person and online orientations for CPHS students.
Assist in facilitating cross-unit initiatives and capitalize on campus partnerships, including those with university student success, the advising center, financial aid, endowment office, and alumni relations.
Create and maintain assessment reports and communicate concerns to the respective faculty, Director of Student Affairs, Associate Dean for Academic Affairs, and Associate Dean for Student Affairs & Admissions.
Assist admissions personnel to develop, deploy and maintain accepted student communications and activities to ensure retention of qualified applicants for all programs.
Serve as a voting member of the CPHS Scholarships and Awards Committee, supporting the review and evaluation process in collaboration with committee leadership
Other duties as assigned.
Assist Colleagues with the Following:
Scholarship Ceremony
Campbell University Career Fair
Graduation Activities
New Student In-Person and Online Orientation
Career/Grad Fairs as recruiting event
Meet with prospective students as necessary
Manage the Scholarship Competition for CPHS
Back to School Events
HPREP summer program
Administrative Tasks as Assigned by the Director of Student Affairs Including, but not Limited to:
Answer office phone and provide customer service to current students
Order office supplies and Xerox paper for student copier
Ensure file room and front office is clean and organized
Set up and/or attend meetings for/with the Director of Student Affairs
Education/Experience:
Bachelor's degree required; preferred candidates will have 1-3 years of experience in student services, event coordination, and supporting operations in higher education or non-profit settings.
Proficiency in Microsoft Word, Excel, PowerPoint, etc.
Excellent written and verbal communication skills.
Familiarity with Colleague/Slate, Starfish, and web-based applications.
Must be able to interact appropriately with students, faculty, administration and professionals.
Must have the ability to work in a fast-paced environment, as well as manage and deal with unique problems that may arise.
Knowledge, Skills, and Abilities:
Communicate effectively to all groups through both oral and written channels.
Maintaining strict confidentiality and attention to detail are essential.
Knowledge of Microsoft Word, Outlook, Excel, PowerPoint and Internet.
Technology savvy with the ability to quickly learn new software.
Demonstrate tact, a positive attitude, courtesy and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
Work independently as well as function effectively in a team and within a diverse group of people.
Exercise independent judgment in complex and new situations.
Manage multiple, concurrent projects, and meet strict deadlines.
Detail-oriented and willing to work in a changing environment.
Uphold, and abide by, Campbell University policies and procedures, including, but not limited to; Title IX, and FERPA guidelines.
This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.
Maintain a professional appearance and demeanor at all times.