Job Title
Coworking / Shared Office Space Operations Manager (New Location Opening)
Job Type
Full-Time | On-site
Job Summary
We are opening a brand-new shared office / coworking space, and we’re looking for an experienced Coworking Operations Manager to lead the launch and day-to-day operations.
This role is ideal for someone who has at least 2 years of experience managing a coworking space or shared office environment, and understands how to deliver a smooth member experience while keeping operations efficient and professional.
You will play a key role in opening the space, setting up operational systems, coordinating vendors, supporting member onboarding, and ensuring the office runs flawlessly every day.
Key Responsibilities
Office Opening & Launch
- Support the full opening process of the coworking location (setup, vendors, readiness checks)
- Coordinate furniture, supplies, signage, internet/IT setup, access systems, and office layout
- Assist with creating a welcoming “move-in ready” environment for members from Day 1
Daily Operations & Member Experience
- Manage day-to-day coworking operations: front desk, mail handling, conference room scheduling, cleanliness, and overall facility standards
- Greet members and visitors professionally and ensure a positive experience
- Handle member questions, concerns, and requests with strong customer service and problem-solving
Facility & Vendor Management
- Work with vendors (cleaning, maintenance, internet, security, etc.)
- Ensure all common areas, meeting rooms, and workspaces remain organized and fully stocked
- Perform regular walk-through inspections and resolve issues quickly
Administrative & Reporting
- Maintain office inventory and order supplies as needed
- Track basic operational metrics (occupancy, member feedback, vendor performance, etc.)
- Support billing follow-ups, membership documentation, and simple reporting if required
Community & Event Support (Preferred)
- Assist in creating a strong coworking community culture
- Support light community-building activities such as small member events, coffee mornings, or networking sessions
Requirements (Must Have)
- 2+ years experience managing or operating a coworking space / shared office / flex office environment
- Strong understanding of coworking operations: members, access, meeting rooms, vendors, office flow
- Excellent communication skills (in-person, phone, email)
- Strong organization and follow-through — able to handle multiple priorities daily
- Comfortable working on-site and being the “go-to person” for the office
- Professional, reliable, and service-oriented mindset
Preferred Qualifications (Nice to Have)
- Experience with coworking platforms (ex: Nexudus, OfficeRnD, Cobot, etc.)
- Experience with vendor contracts and operational budgeting
- Experience supporting office events or community engagement
- Light sales or leasing experience (tours, walk-ins, membership inquiries)
What Success Looks Like in This Role
- The office opens smoothly and feels fully ready for members from the start
- Members feel supported, welcomed, and taken care of every day
- The space stays clean, organized, stocked, and professionally managed
- Issues are solved quickly and communication is proactive
- Vendors are managed efficiently and operations run without disruptions
Why Join Us
- Be a key leader in launching a brand-new coworking location
- Opportunity to build systems, operations, and culture from the ground up
- Fast-paced environment with growth potential