Coveo Solution Architect
- Location: Radnor, PA 19087
- Duration: 12 months
- Schedule: Not specified
- Hours: Not specified
- Work Arrangement: Hybrid — 3 days in office
- Compensation: $59.85–$66.50/hour
- Employment Type: W2 (not open to C2C, 1099, or visa sponsorship)
Role Overview
The Coveo Solution Architect will serve as the primary technical expert for the Coveo platform, leading its integration across a B2B eCommerce environment. This role will design and implement search, recommendations, and personalization strategies while ensuring effective integration with platforms such as Salesforce and Contentful.
Responsibilities
- Define and maintain integration patterns for Coveo with CX platforms such as Salesforce and Contentful.
- Provide architectural governance for Coveo integrations.
- Oversee Coveo configuration and optimization, including search components, indexing, field mapping, and source management.
- Design and govern search relevance tuning and machine learning models using Query Ranking Expressions and Automatic Relevance Tuning.
- Design A/B testing and user behavior analysis.
- Develop search and content analytics reports that provide actionable insights to stakeholders.
- Lead a team and proactively communicate issues and solutions.
- Ensure seamless connectivity and a consistent user experience across integrated platforms.
Qualifications
- Bachelor’s degree in Computer Science, Management Information Systems, or another relevant area.
- 5+ years of experience in software engineering or IT architecture.
- 3+ years of hands-on Coveo experience.
- Experience with Coveo Cloud, Coveo for Salesforce, or similar.
- Experience with search technologies.
- Proven experience with eCommerce search and recommendations in a B2B environment.
- Strong communication skills and proactive issue identification and communication.
- Ability to lead a team.
- Strong background in Java, Python, or Node.js.
Preferred Qualifications
- Knowledge of cloud platforms such as AWS, Azure, or GCP.
- Knowledge of Kubernetes and Docker.
- Familiarity with Elasticsearch or Apache Solr.
- Professional certification in a front-end framework.
- Experience with React.js and CSS.