| Location | Worcester, Massachusetts |
Official Title: Court Recording Monitor – Worcester Superior Court
Pay Grade: Grade 12S
Salary Range: 15S Entry Level Pay $66,093.04 to Pay Range Maximum $97,410.82
Starting Pay: $66,093.04
Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.
Departmental Mission Statement:: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law.
ORGANIZATIONAL PROFILE:
https://www.mass.gov/orgs/superior-court
Notes:
Supervision Received: Works under the direction of a Department Head or their designee.
Essential Functions and Responsibilities:
• Records courtroom proceedings, monitors FTR recording equipment, and troubleshoots issues.
• Ensures that all microphones are operational to provide for optimal recording.
• Keeps detailed log notes specific to each case reflecting what transpires in hearing and regarding court procedures to ensure the session is digitally recorded and audio can be retrieved and reviewed post hearings.
• Creates and maintains witness list, exhibit list, and identification list for each matter.
• Ensures confidential or privileged information is removed from recordings in compliance with court rules.
• Staffs court proceedings to include jury trials, empanelment, bench trials, and motion sessions.
• Prepares type written materials requested by the court from recordings.
• Announce, marks, and retrieves exhibits and items for identification, recording each contemporaneously in log notes.
• Assists in chain of custody concerning evidence in session.
• Keep and maintain daily criminal list for session, to include all written notes, dates, and related information provided by court.
• Reviews all audio requests for the Recording Vault submitted by judges, attorneys, or court users to confirm accuracy. Administers court approvals or denials of requests based on established court procedures.
• Processes transcript order requests on behalf of Judges or clerks, and processes transcript requests for pending appeals and submit to Office of Transcription Services.
• Processes orders of older audio files of JAVs recordings for attorneys requesting audio or transcripts of proceedings.
• Performs general office duties, including answering phones and maintaining file systems.
• Assists court session proceedings by recording events in Mass Courts, scheduling next dates as needed, and generating necessary forms.
• Performs clerical work, including docketing and processing pleadings, orders, and findings, and assists in issuing notices to parties, grand jury returns, issuing habeus corpus, warrants, mittimus, and the sealing of records.
• Performs daily check of software and systems to ensure proper functionality.
• Troubleshoots and resolves issues.
• Responsible for the Williams AV “Whisper” system and educates judges and attorneys on its use.
• Acts as a liaison between assigned Court Department and For The Record, the Trial Court’s recording vendor.
• Works with the vendor to resolve complex equipment and software issues affecting recording.
• Performs other duties as required.
Job Competencies:
Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Demonstrates ability to understand the complexities and requirements of digital recording and processing transcript orders in an effective way.
Problem Solving: Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.
Minimum Requirements:
Education and Experience
• High School diploma or G.E.D. equivalency
• Four (4) years of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications
Knowledge, Skills and Abilities:
Knowledge of:
• Modern office equipment and technology, including computers and applicable software
• Departmental and court policies and procedures
• FTR digital recorder
• Courtroom procedures and protocols
• Court Rules and Impoundment Procedures
Skill in:
• Organization and time management
• Entering data accurately
Ability to:
• Establish effective working relationships with others
• Prepare clear and accurate reports
• Maintain appropriate records
• Maintain confidentiality of information
• Maintain composure and handle issues during high profile cases
• Communicate effectively, both orally and in writing
• Work independently and follow oral and written instructions
• Create and maintain accurate log notes
• Locate and retrieve audio
Supervisory Responsibility: This position does not require supervision of others.
Working Conditions: Work is frequently performed in office or occasionally in outdoor environments if needed.
Physical Demands: Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.