St. Luke's University Health Network logo

Courier Service Coordinator (Full Time, Days)

    Highlights

    Ensures that Courier and Shuttle vehicles are in safe, working order by scheduling repairs and preventative maintenance on the vehicles, reviewing daily driver's vehicle condition reports, and keeping accurate up to date maintenance logs, in accordance with the Network Vehicle Policy. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    Numbers & Facts

    LocationBethlehem, PA
    IndustryHealthcare Services
    Company Size5,000 to 9,999 employees

    Description

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    7 AM - 4:30 PM

    In coordination with the Manager, manages the daily operation of the Courier Service for the Network. Oversees all activities relating to the Courier and Shuttle Service in accordance with established priorities and schedules. Schedules and monitors employees performing Courier functions. Prepares and maintains the delivery schedule and assures deliveries are timely to all customers. Serves as administrator of the Courier Software and is responsible for the Courier vehicles. Complies with all hospital and departmental policies and procedures at all times. Recommends procedural changes in process improvement, customer service, and productivity.

    JOB DUTIES AND RESPONSIBILITIES:

    • Supervises and directs the Courier staff and assumes responsibility for the daily operation of the Network and Shuttle Service.
    • Complies with established departmental policies and procedures, objectives, quality assurance, infection control, and safety standards.
    • Compliance with the Department budget and is fiscally responsible when scheduling staff, routine deliveries, and emergency deliveries.
    • Responsible to assure Courier Software programs are maintained and working properly. Provides required reports on a monthly basis and as needed to measure quality, safety, operational cost, and productivity.
    • Assists with dispatching for the Courier Service, maintains routes, and handles routine and emergency requests in a timely manner, to the satisfaction of the customer.
    • Ensures that Courier and Shuttle vehicles are in safe, working order by scheduling repairs and preventative maintenance on the vehicles, reviewing daily driver's vehicle condition reports, and keeping accurate up to date maintenance logs, in accordance with the Network Vehicle Policy.
    • Advises Manager and Director of Supply Chain Logistics of issues, concerns, or problems as they occur.
    • Schedules and prepares for network special functions.
    • Maintains compliance with all Hospital and Regulatory Agencies requirements.

    PHYSICAL AND SENSORY REQUIREMENTS:

    Standing for up to four (4) hours per day, one (1) hour at a time. Sitting for up to four (4) hours per day, four (4) hours at a time. Continuous twisting and turning hands. Use of upper extremities for frequent lifting, carrying, and/or pushing up to 50 lbs. Frequently uses fingers for data entry, etc. Frequently stoops, bends, or reaches above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, near vision, peripheral vision, and visual monotony.

    EDUCATION:

    Associates Degree in Business administration and/or supervisory experience with 5-7 years' experience in Courier Logistics/Fleet Management.

    TRAINING AND EXPERIENCE:

    Experience in leadership, conflict management, and team building. Knowledge of regulatory guidelines - DOT. Thorough knowledge of Courier Software. Computer literate with Materials Management System - Package Tracking Program and experience with Microsoft Applications: Word, Excel, Access. Ability to prepare reports and maintain records.

    Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

    St. Luke's University Health Network is an Equal Opportunity Employer.

    About Company

    St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.

    The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:

    • More than 80 owned physician-practice sites
    • 300 employed primary care/specialist physicians
    • Various outpatient testing and service facilities
    • Home health
    • Hospice services (inpatient and outpatient)
    • Largest ambulance provider in Bucks County and second largest in Lehigh County
    • Other related organizations
    • 57,500+ annual admissions
    • 195,000 annual emergency room visits
    • 1,325 physicians on the Medical Staff (96 percent board-certified)
    • 8,600+ employees
    • More than 1,350 volunteers

    Areas of exceptional medical expertise include:

    • Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
    • Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
    • Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
    • Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
    • Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
    • Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
    • Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
    • Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
    • Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation

    St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:

    Pride - We take pride in our accomplishments and in our organization.

    Caring - We show consideration for others and their feelings. We treat others as we want to be treated.

    Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.

    Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.

    Flexibility - We adapt to the changing needs and expectations of those we serve.

    Teamwork - We work together to improve quality.

    The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    Similar Jobs

    See more jobs