County Casework Supervisor (Local Government)

County Casework Supervisor (Local Government)

Salary

$57,553.60 - $85,508.80 Annually

Location

Lycoming County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-60467-L0626

Department

Local Government

Division

HS Lycoming Co Child Welfare S

Opening Date

10/14/2026

Closing Date

10/27/2026 11:59 PM Eastern

Job Code

L0626

Position Number

80012041

Union

Non Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212741

Bureau / Division

Lycoming Children and Youth Services

Worksite Address

33 West Third Street, 4th Floor

City

Williamsport, Pennsylvania

Zip Code

17701

Contact Name

Victoria Longo

Contact Phone

570.326.7895

Contact Email

vlongo@joinder.org

• Description
• Benefits
• Questions

THE POSITION

Would you like a rewarding career that can make a positive difference in the lives of others? If so, Lycoming Children and Youth Services is interested in talking to you! As a Casework Supervisor with Lycoming County Children and Youth Services, you will help guide a team that makes a real difference for local families. This role offers the chance to build stronger supports for children while helping caseworkers grow and succeed. You will join a caring agency that values teamwork, communication, and positive outcomes. Step into a leadership position where your guidance matters every day.

DESCRIPTION OF WORK

This position oversees ongoing services that support family safety, stability, and progress toward permanency. It guides casework staff as they work with children, families, and community partners. As a County Casework Supervisor, you will perform the following duties:

• Staff Supervision: Provide direction, feedback, and guidance to casework staff during conferences, meetings, and service planning sessions
• Service Quality Oversight: Monitor casework to ensure services support child safety, family progress, and compliance with plans and regulations
• Stakeholder Engagement: Support staff in involving children, families, providers, and partners in planning and decision making
• Interagency Coordination: Build productive working relationships with courts, probation, schools, and community resources to support strong outcomes
• Documentation Management: Ensure staff maintain accurate, timely documentation in the agency case management system
• Team Support: Provide backup for complex cases, crises, and court-related needs when required

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in public or private social work and a bachelors degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirement:

• A conditional offer of employment will require a drug screening.
• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

How many years of full-time professional experience do you possess in the field of public or private social work?

• 2 years or more
• 1 but less than 2 years
• Less than 1 year
• None

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

Have you completed 12 college-level credits in the social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes
• No

04

How much graduate coursework have you completed in the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

05

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• Yes

06

WORK BEHAVIOR 1 - SUPERVISION

Supervise staff which includes the following duties: assign work and establish priorities and timeframes for completion; review employee performance and prepare evaluation reports; provide leadership and mentorship to staff; interview prospective employees and recommend selection; receive and resolve grievances and complaints; counsel employees and provide guidance to staff on complex work issues; approve or deny leave requests, timesheets, and travel reimbursement requests; identify training needs and external training opportunities and associated costs; and provide training to staff.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience performing supervisory duties which included assigning and reviewing work, training or arranging for the training of subordinates, evaluating work, providing discipline, monitoring and approving leave, or making recommendations in the hiring and termination process.
• B. I have experience as a lead worker. I have provided on-the-job training and staff orientation to newly hired staff, reviewed their work, or served as a team or group leader, but I was not responsible for employee discipline or hiring/termination decisions.
• C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
• D. I have NO experience or training related to this work behavior.

07

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The specific duties you performed related to supervision
• Your level of responsibility (lead worker, supervisor, etc.)

08

If you are claiming education/training related to this work behavior, please provide the requested information below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• Training Source
• Course Title
• Credits/Clock Hours

09

WORK BEHAVIOR 2 - COORDINATION OF CARE

Oversee and monitor the coordination of multiple/combined levels of care within the children, youth, and families system in collaboration with provider agencies. This includes sitting in on meetings with caseworkers, providers, and treatment teams to ensure the caseworker is handling the case correctly; gathering the input of the consumer; ensuring appropriate wait times for consumers on waiting lists; providing follow-up when consumers are discharged; mediating problems/issues; and ensuring appropriate placements of consumers.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience overseeing and monitoring coordination of care within the CHILDREN, YOUTH, AND FAMILIES SYSTEM in collaboration with provider agencies by providing direction to staff; AND I was responsible for providing follow-up.
• B. I have experience overseeing and monitoring coordination of care within ANY SOCIAL SERVICE PROGRAM in collaboration with provider agencies by providing direction to staff; AND I was responsible for providing follow-up.
• C. I have experience as a MEMBER OF A TEAM providing coordination of care within ANY SOCIAL SERVICE PROGRAM in collaboration with provider agencies. My duties included conducting meetings with providers, treatment teams, and consumers; and contacting staff at social service agencies, hospitals, clinics, etc. to obtain information about services offered, new resources that may be available, or services needed by consumers.
• D. I have successfully completed college-level coursework related to fundamentals of service provision and cross system collaboration.
• E. I have NO experience or education related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The type(s) of programs you provided coordination of care
• The actual duties you performed
• Your level of responsibility

11

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

12

WORK BEHAVIOR 3 - CASE MANAGEMENT

Provide case management services to children, youth, and family members to help them cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience providing case management services to CHILDREN, YOUTH, AND FAMILY MEMBERS to help them cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.
• B. I have experience providing case management services in ANY SOCIAL SERVICE AREA to help them cope with life situations, crises, and/or explore methods of adjusting to, modifying, or improving personal and social functioning.
• C. I have successfully completed college-level coursework related to counseling, sociology, psychology, or social welfare.
• D. I have NO experience or education related to this work behavior.

13

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The type(s) of social service areas you provided case management
• The actual duties you performed
• Your level of responsibility

14

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

15

WORK BEHAVIOR 4 - WRITE REPORTS

Prepare narrative and statistical reports, case summaries, letters and other documents.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience preparing narrative or statistical reports, case summaries, and correspondence. I WAS RESPONSIBLE FOR THE FINAL DOCUMENTS.
• B. I have experience preparing PORTIONS of narrative or statistical reports; HOWEVER, I WAS NOT RESPONSIBLE FOR THE FINAL VERSION OF THE REPORT. I have experience preparing case summaries, and correspondence and I WAS RESPONSIBLE FOR THE FINAL VERSION OF THESE DOCUMENTS.
• C. I have successfully completed college-level coursework or other training related to report writing, business writing, communications, or English composition.
• D. I have NO experience or education related to this work behavior.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The type(s) of reports (or other correspondence) you prepared
• Your level of responsibility

17

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

• College/University
• Course Title
• Credits/Clock Hours

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov