County Casework Supervisor (Local Government) - Northumberland County C&Y (2nd Shift)

County Casework Supervisor (Local Government) - Northumberland County C&Y (2nd Shift)

Salary

$42,000.00 Annually

Location

Northumberland County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CSSC-2026-60402-L0626

Department

Local Government

Division

HS Northumbrlnd Co Child Welfa

Opening Date

10/09/2026

Closing Date

10/22/2026 11:59 PM Eastern

Job Code

L0626

Position Number

80006687

Union

SEIU Local 668

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212749

Bureau / Division

HS Northumbrlnd County Child Welfare

Worksite Address

322 N 2nd Street

City

Sunbury, Pennsylvania

Zip Code

17801

Contact Name

Anna Eyster

Contact Phone

570.988.4237

Contact Email

anne.eyster@northumberlandcountypa.gov

• Description
• Benefits
• Questions

THE POSITION

As a County Casework Supervisor with Northumberland County Children and Youth, you will be part of a mission to create safer futures for children and families. This position offers a chance to lead skilled workers who are committed to providing high quality support. Your leadership will help strengthen community connections and improve service outcomes. Step into a role where your guidance truly matters.

DESCRIPTION OF WORK

This role supports the overall mission of the agency by supervising and guiding caseworkers who serve children, youth, and families. It ensures that all work follows established policies, regulations, and best practices. As a County Casework Supervisor, you will perform the following duties:

• Staff Supervision: Provide direction, support, and evaluation for unit workers
• Case Oversight: Review and monitor casework activity to ensure compliance with regulations
• Investigation Management: Oversee investigations of child abuse and neglect
• Service Coordination: Work with community partners to support children, youth, and families
• Counseling Support: Guide the delivery of case management and counseling services

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 2:30 PM to 10:30 PM, Monday - Friday, with a 30-minute lunch.

• Telework: You will not have the option to telework in this position.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in public or private social work and a bachelors degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or

• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

• This particular position requires you to possess a valid driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.

• This position falls under the provisions of the Child Protective Services Law.

• Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

• You may only apply/test once for this posting.

• Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

Additional Requirement - Do you possess a valid drivers license which is not under suspension?

• Yes
• No

02

If you answered "Yes" to the previous question, please provide the issuing state and license number. If you answered "No" type N/A in the box.

03

How many years of full-time professional experience do you possess in the field of public or private social work?

• 2 years or more
• 1 but less than 2 years
• Less than 1 year
• None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Have you completed 12 college-level credits in the social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes
• No

06

How much graduate coursework have you completed in the behavioral sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

07

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• Yes

08

WORK BEHAVIOR 1 - SUPERVISION Plans and assigns work to subordinates; monitors and reviews work for accuracy; manages employee schedules and overtime use; meets regularly with staff to review practices and procedures; facilitates, attends, and participates in meetings, conferences, and training programs to ensure all staff receive mandated training and any other relevant training to develop and maintain position skills and to provide effective and qualitative social services.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience performing all of the following five aspects of this work behavior: 1) planning and assigning work to subordinates, 2) monitoring and reviewing work for accuracy, 3) managing employee schedules, 4) attending, facilitating, and participating in meetings, conferences, and training programs, AND 5) ensuring all staff received mandatory training and any other relevant training.
• B. I have experience performing at least two of the following five aspects of this work behavior: 1) planning and assigning work to subordinates, 2) monitoring and reviewing work for accuracy, 3) managing employee schedules, 4) attending, facilitating, and participating in meetings, conferences, and training programs, OR 5) ensuring all staff received mandatory training and any other relevant training.
• C. I have successfully completed college-level education or formal training related to this work behavior such as supervisory development courses, labor relations, human resource management, etc.
• D. I have NO experience or training related to this work behavior.

09

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The specific duties you performed
• Your level of responsibility

10

If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.

• College/University
• Course Title
• Credits/Clock Hours

11

WORK BEHAVIOR 2 - COORDINATION OF CARE Oversees and monitors the coordination of multiple/combined levels of care within the mental health system in collaboration with provider agencies by sitting in on meetings with caseworkers/providers/treatment teams, ensuring caseworker is handling the case correctly, gathering the input of the consumer, ensuring consumers on waiting lists are waiting the appropriate timeframe, providing follow-up when consumers are discharged, meditating problems/issues, and ensuring appropriate placements of consumers.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience overseeing and monitoring coordination of care within the mental health system in collaboration with provider agencies by providing direction to staff; AND I was responsible for providing follow-up.
• B. I have experience overseeing and monitoring coordination of care within ANY social service program in collaboration with provider agencies by providing direction to staff; AND I was responsible for providing follow-up.
• C. I have experience as PART OF A TEAM providing coordination of care within any social service program in collaboration with provider agencies. My duties included conducting meetings with providers/treatment teams/consumers; contacting staff at social service agencies, hospitals, clinics, etc. to obtain information about services offered, new resources that may be available, or services needed by consumers.
• D. I have successfully completed college-level education related to this work behavior such as fundamentals of service provision and cross system collaboration.
• E. I have NO experience or education related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The type(s) of programs you provided coordination of care
• The actual duties you performed
• Your level of responsibility

13

If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.

• College/University
• Course Title
• Credits/Clock Hours

14

WORK BEHAVIOR 3 - REVIEW, ANALYZE, AND OVERSEE INCOMING REFERRALS Reviews, analyzes, and oversees incoming case referrals for appropriateness, completeness, and their connection to services; assigns referrals to caseworkers; and ensures follow-up is provided by the assigned caseworker.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience reviewing, analyzing, and overseeing incoming referrals for appropriateness, completeness, and connection to services; AND ensuring follow-up was completed by staff. I was responsible for oversight of case referrals of a unit or department.
• B. I have experience reviewing and analyzing incoming referrals for appropriateness, completeness, and connection to services; AND ensuring follow-up was completed. Someone else was responsible for oversight of case referrals for the unit or department.
• C. I have experience reviewing and analyzing documents/information such as case records for accuracy or completeness. I was responsible for the accuracy of my own case records/documents/information.
• D. I have NO experience or education related to this work behavior.

15

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The type(s) of documents, information you reviewed/analyzed
• The actual duties you performed
• Your level of responsibility

16

WORK BEHAVIOR 4 - WRITE REPORTS Prepares narrative and statistical reports, case summaries, letters, and other documents.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience preparing narrative OR statistical reports, case summaries, letters, and other documents. I was responsible for the final documents.
• B. I have experience preparing PORTIONS of narrative or statistical reports; however, I was not responsible for the final version of the report. I have experience preparing case summaries, letters, and other documents and I was responsible for the final version of these documents.
• C. I have successfully completed college-level coursework related to this work behavior such as communications, statistical analysis, or English composition.
• D. I have NO experience or education related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience
• The type(s) of reports (or other correspondence) you prepared
• Your level of responsibility

18

If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the three items listed below. If you indicted you have no training related to this work behavior, type N/A in the box below.

• College/University
• Course Title
• Credits/Clock Hours

Required Question

Employer Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov