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Counter Sales - Floater

Leeps Supply Company

  • Lynwood, California
  • 29 days ago

    Highlights

    Increase sales and average order size by means of cross-selling, up-selling, or add-on sales strategies, increasing line items per ticket . Job Summary: The counter sales position will increase sales and customer satisfaction by efficiently and courteously assisting customers in the selection and purchase of needed products.

    Numbers & Facts

    LocationLynwood, California
    Websitehttp://www.leeps.com

    Description

    Job Summary:
    The counter sales position will increase sales and customer satisfaction by efficiently and courteously assisting customers in the selection and purchase of needed products. 
     
    Job Functions and Responsibilities:
    • Accurately enter customer order into ERP system
    • Provide each customer with the Leeps Customer Service Experience
    • Increase sales and average order size by means of cross-selling, up-selling, or add-on sales strategies, increasing line items per ticket
    • Use electronic and published catalogs to provide product, pricing and availability information to customer
    • Handle customer service issues and returns in a professional manner
    • Stay current on job queues
    • Follow company guidelines for sales, operations, pricing, and credit
    • Light warehouse duties including deliveries, as needed
    • Stay current on product lines and exhibit technical expertise
    • Demonstrate understanding and application of effective sales strategies and techniques
    • Meet sales goals
    • Exhibit professionalism with phone and electronic communications
    • Conduct basic inventory counts, warehousing, and stocking procedures
    • Perform other duties as assigned by manager
     
    Work Experience and Competencies:
    • Effective listening and good phone skills
    • Able to handle difficult customers with diplomacy and tact
    • Team player who works productively with wide range of people
    • Professional demeanor
    • Comfortable in a fast-paced environment
    • Basic computer skills
    • Stand/work for duration of work hours
    • Lift/carry/maneuver heavy material or equipment (up to 50 lbs); occasionally lift in excess of 100Ibs
    • Valid driver’s license
    • Education:  High school diploma/GED required
    • Experience: Minimum 2 years in similar position preferred

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