Counselor III

Counselor III

Salary

$51,610.42 - $86,465.45 Annually

Location

7460 Tidewater Drive, VA

Job Type

Permanent Full-time

Job Number

14390

Department

Community Services Board

Division

Substance Abuse Services

Opening Date

10/15/2026

Closing Date

10/25/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Norfolk, Virginia is Americas most authentic and urban waterfront city. Home to the worlds largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community mental illness, substance use disorders, intellectual/developmental disabilities, and housing and homelessness. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. The NCSB seeks team members interested in providing skilled services in a public service environment and dedicated to supporting a positive work and treatment environment. Please join us as we provide hope and recovery opportunities for the people we serve.

The NCSB is seeking a passionate and dedicated Counselor to join our Mental Health and Substance Use Outpatient Department! In this role, you will provide direct counseling and support services to individuals with substance use, mental health, or co-occurring disorders to include conducting assessments, treatment planning, and individual and group sessions. You will collaborate closely with clinical teams, ensure that services align with individualized treatment plans, and maintain documentation in compliance with Medicaid, NCSB, licensure, Human Rights, and other regulatory standards. This is a meaningful opportunity to empower individuals on their recovery journey,

promote client-centered care, and contribute to the overall success and integrity of our substance use program.

Departmental Hiring Salary Range: $51,610 - $59,224

Essential Functions

Essential functions include but are not limited to:

• Provides comprehensive assessments for persons with mental health, substance use, or co-occurring disorders.
• Develops individualized treatment plans, which respond to the needs of the person served and their family as identified by the assessment.
• Participates in case reviews as a member of the multi-disciplinary team.
• Determines from assessment the appropriate services to be provided, the most appropriate service providers, and ensures that the person served is linked with those services.
• Provides individual, group and family counseling services as outlined in each treatment plan.
• Provides crisis counseling on an as needed basis.
• Teaches Substance Abuse education and revises curriculum as needed.
• Keeps up to date, well documented records which comply with Federal, State, and agency requirements.
• Monitors persons receiving services from other service providers and advocates for the person to ensure accessibility and acceptability of services.
• Collects and reports service statistics and data on persons served as required.
• Processes admissions and discharges in an appropriate and timely manner.
• Participates in regular supervision as agreed upon with their direct supervisor.
• Completes other special projects and duties as assigned

Education/Experience

Masters degree in a human services or related field, or equivalent combination of training and experience.

Three years experience, in treatment of persons with substance abuse, mental health or co-occurring disorders.

Additional Information & Requirements

• Valid Drivers License may be required depending on assignment.

• Certified (or certifiable) in Basic First Aid and CPR. Licensed Eligible Preferred.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

04

Please select the highest level of education you have completed.

• High School Diploma/GED
• Associates Degree
• Bachelors Degree
• Masters Degree or higher

05

Do you have experience conducting assessments and completing treatment plans?

• Yes
• No

06

Are you currently a resident in counseling (LPC) or a supervisee in social work (LCSVV)?

• Yes
• No

07

If you are not currently a resident/supervisee, are you able to obtain that status over the next 30-60 days?

• Yes
• No

08

Do you have at least three years of experience working with adults diagnosed with substance use, mental health, or co-occurring disorders?

• Yes
• No

09

Do you have experience conducting assessments and completing treatment plans?

• Yes
• No

10

Do you have experience providing individual and/or group therapy?

• Yes
• No

11

Do you have a valid drivers license?

• Yes
• No

12

Please provide the name, email address, and phone number of your current or most recent supervisor

13

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk