Corrections Specialist 3 - Credentialing Program Specialist - P019-HQ

Corrections Specialist 3 - Credentialing Program Specialist - P019-HQ

Salary

$6,945.00 - $9,341.00 Monthly

Location

Thurston County - Tumwater, WA

Job Type

Project (limited duration)

Job Number

HS-HQ-2026-06554

Department

Dept. of Corrections

Division

HS - HQ

Opening Date

08/06/2026

Closing Date

8/12/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Department of Corrections

Corrections Specialist 3 - Credentialing Program Specialist

Tumwater, WA

Full Time - Project

Monthly Salary Range: $6,945 to $9,341

The Department of Corrections is seeking a motivated project position for the Corrections Specialist 3 (CS3)-Credentialing Program Specialist to join our team.

The Corrections Specialist 3 (CS3) serves as the senior-level Program Specialist within the Office of Quality, Governance, and Accountability. Reporting to the Health Services Credentialing Program Manager, this position independently performs complex duties to manage and implement the Department's healthcare provider enrollment and credentialing programs.

This role has overall responsibility for the technical coordination of enrollment within the DOC Health Services Division. This includes evaluating and verifying practitioner credentials against federal and state guidelines, managing the integrity of the credentialing database, and interpreting RCW, WAC, and national standards to ensure team alignment. The CS3 analyzes complex metrics related to licensure compliance to identify trends and provides recommendations to leadership to mitigate institutional risk.

Acting with high-level autonomy, this position collaborates across disciplines-including Nursing, Behavioral Health, and Medical Services-to lead Health Services divisional readiness and ensure patient safety initiatives. The CS3 serves as a technical advisor & specialist in building governance structures and providing specialized consultation on adverse event reviews and policy development. By ensuring clinical staff meet rigorous qualifications, this position directly enables the delivery of constitutionally mandated care in accordance with RCW 72.10 and the DOC Health Plan.

Application assessment will be ongoing, and the hiring authority reserves the right to offer the position at any time during the recruitment process. It is to the applicants advantage to apply as early as possible.

"This recruitment could be used to fill multiple permanent or non-permanent positions."

Duties

Serves as the senior program specialist responsible for the coordination and maintenance of ProviderOne enrollment for all licensed employees and contract staff within the Health Services division.

• Independently manages the end-to-end lifecycle for initial and continuous provider enrollment within ProviderOne.
• Coordinates and monitors the review and analysis of practitioner applications and primary source documents to verify and ensure applicant eligibility.
• Evaluates and confirms provider eligibility to participate in Federal programs (Medicaid) and ensures all practitioners possess a valid National Provider Identifier (NPI).
• Independently monitors and maintains ProviderOne domains and provider records to ensure data accuracy and system security.
• Serves as the point of contact to coordinate with the Health Care Authority (HCA) Provider Enrollment Team to resolve complex enrollment or system issues.
• Ensuring all requests for provider information are completed in a timely manner and in strict compliance with federal and state regulatory standards.

Performs complex duties to implement and monitor the credentialing, privileging, and certification systems for Health Services staff.

• Executes the primary source verification process by conducting background investigations and researching credentialing files to determine the accuracy of practitioner qualifications.
• Reviews and ensure all eligible employees maintain current license and certification credentials in accordance with Federal, State, and Department requirements.
• Manages and protects the confidentiality of state licenses, DEA certificates, and board certifications; ensures all required credentialing documents are secured.
• Collaborates with Nursing, Behavioral Health, Medical Services, and Operations to ensure Health Services Division compliance with credentialing standards and patient safety protocols.
• Notifies supervisor of credentialing and/or collaboration issues, or HSA in the absence of the manager.

Ensures all provider enrollment and credentialing activities comply with RCW 72.10, the DOC Health Plan, and DOH/HCA requirements.

• Maintains and audits Managed Care Organization (MCO) provider rosters to ensure divisional accuracy and defensibility.
• Conducts monthly audits of the Office of Inspector General (OIG) Exclusion List to mitigate agency risk.
• Performs complex queries and generates reports for the National Practitioner Data Base (NPDB), American Medical Association (AMA), and SAM.gov in accordance with the Health Care Quality Improvement Act (HCQIA).
• Identifies issues requiring specialized investigation; validates discrepancies and determines appropriate follow-up actions for the Credentialing Manager.

Other duties as assigned by supervisor

• Represents the unit or supervisor at meetings and workgroups as a technical advisor and specialist.
• Completes required annual AIS training and other mandatory professional development.
• Performs other related work as required by the Health Services Division.

Qualifications

Required qualifications:

• 4 years of professional experience providing healthcare case management services in adult or juvenile corrections, social services, or closely related field 2 years working with Medicaid systems.
• Supervisory Experience
• Proficiency using Microsoft Office software (Word, Excel, Outlook). Excellent written and verbal communication skills
• Note: Additional qualifying experience will substitute, year for year, for up to two years of the desired education.

Preferred/Desired Qualifications:

• Relevant work experience in healthcare or administrative roles.
• Certification in credentialing, such as the Certified Provider Credentialing Specialist (CPCS) from NAMSS or willing to work towards certification
• Strong communication skills and attention to detail, essential for managing the credentialing process.
• Familiarity with credentialing software and databases used in healthcare settings.
• Bachelor's degree in healthcare administration, business or related field.

Supplemental Information

Mission: The mission of DOC is to improve public safety by positively changing lives.

Our Vision: Working together for safer communities.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

• Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.
• Respectful and inclusive interactions: Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.
• Peoples safety: Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
• Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
• Supporting peoples success: Corrections is committed to our community - understanding individuals, instilling hope, embracing change, and providing opportunities.

IMPORTANT NOTES:

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.

Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• This position may be represented by a bargaining unit.
• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• Salary is based on experience and is determined at the time a final offer of employment is made.

We are committed to hiring individuals who possess core diversity competencies:

Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.

• Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.
• Respectfully acknowledge peoples differences and recognize these differences as important and valuable.
• Promote inclusiveness.
• Be culturally sensitive and appropriate.
• Respect and value diverse backgrounds and traditions.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Up to 25 paid vacations days a year
• Remote/telework/flexible schedules (depending on position)
• 3 days of bereavement Leave
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email kathey.waggoner@doc1.wa.gov or call us at 509-907-7808 For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

How many years of professional experience providing healthcare case management services in adult or juvenile corrections, social services, or closely related field 2 years working with Medicaid systems?

• 1 year experience
• 2 years experience
• 3 years experience
• 4 or more years of experience
• I do not possess this experience

02

Do you possess supervisory experience?

• Yes
• No

03

Do you possess proficiency using Microsoft Office software (Word, Excel, Outlook). Excellent written and verbal communication skills?

• Yes
• No

04

Do you possess relevant work experience in healthcare or administrative roles?

• Yes
• No

05

Do you possess a Certification in credentialing, such as the Certified Provider Credentialing Specialist (CPCS) from NAMSS or willing to work towards certification?

• Yes
• No

06

Please list your certification number or if youre willing to work towards the certification.

07

Do you possess strong communication skills and attention to detail, essential for managing the credentialing process?

• Yes
• No

08

Do you possess familiarity with credentialing software and databases used in healthcare settings?

• Yes
• No

09

3100 - Please indicate your highest level of education:

• High school diploma or equivalent
• Associates degree
• Bachelors degree
• Bachelors degree in healthcare administration, business or related field?
• Masters degree or higher

10

3100 - Are you a current DOC employee?

• Yes
• No

11

3100 - How did you hear about this opportunity?

• Careers.wa.gov; jobs.doc.wa.gov; or governmentjobs.com
• Indeed
• DOC social media (Facebook, LinkedIn, Twitter)
• Job/career fair
• Job boards (Monster. ZipRecruiter, GlassDoor, CareerBuilder)
• WorkSource
• Veteran outreach
• Referral from current DOC employee
• Other

12

3100 - If hired for this position, do you currently possess required documents to allow you to legally work within the United States? (The below link lists acceptable documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents)

• Yes
• No

13

3100 - If hired for this position, will you require employer sponsorship, either now or in the future?

• Yes
• No

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov