| Location | Benton, AR |
| Salary | $57,188–$82,301 Per Year |
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Correctional Treatment Specialist (Case Manager)
Department of Justice
Bureau of Prisons/Federal Prison System
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Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Learn more about this agency
Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Springfield, MO
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed No Salary $57,188 - $82,301 per year Pay scale & grade
GS 7 - 9
Promotion potential 11
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - Travel may be required for training.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No
Drug test Yes Security clearance Other Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number SPG-26-13035243 Control number 880717800
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Duties
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Independently conducts group guidance sessions of a varying nature. This counseling deals with institutional adjustment, U.S. Parole commission, release planning, and interpersonal communications, individual counseling sessions varying in methods and intensity relevant to the individuals problems. They may focus on helping the individual offender understand and live within the complex family circumstances and assist him in developing new adjustment techniques.
The Case Manager helps the offender view problems objectively and to deal with them realistically. Routinely deals with community resources to secure information and develop release plans. Prepare special progress reports for such consideration as parole, transfer, restoration of forfeited good time, and makes appropriate recommendations. Corresponds with attorneys, judges, probation and parole officers and other professionals regarding the inmates case.
Prepares diagnostic studies, responsible for collecting, interpreting and evaluating factual information reflecting developmental and circumstantial factors for the assigned caseload of inmates. Acts in a liaison capacity with other units and institutional employees on matters concerning inmate behavior. Serves as the primary liaison with the U.S. Parole Commission in reporting the inmates program progress, readiness or lack of readiness for release, and resources in the community relevant to the desirability of his release. Actively develops program planning by presenting cases to the Unit Team and coordinating case management services with other correctional disciplines.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
Requirements
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Conditions of employment
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:
Qualifications
To be considered for the position, you must meet the following:
Basic Requirements:
A. Degree: that included at least 24 semester hours of course work in the behavioral or social sciences.
OR
B. Combination of education and experience - that included at least 24 semester hours of course work in the behavioral or social sciences, and that provided applicants with knowledge of the behavioral or social sciences equivalent to a 4-year degree as shown in A above.
Evaluation of Education - Courses, such as sociology, correctional administration, criminal justice, government/political science, psychology, social work, counseling, and other related social or behavioral science courses may be used to satisfy the 24-semester hour requirement.
Evaluation of Experience - Experience must have been gained in (1) casework in a correctional institution or in another criminal justice setting; (2) counseling in any setting, provided it required diagnostic or treatment planning skills to achieve specific social or occupational goals; or (3) work treating persons in need of social rehabilitation.
AND
In addition to meeting the Basic Requirements, applicants must have the following:
Education:
GL-07: One year of graduate-level education or superior academic achievement.
GL-09: Two years of progressively higher level graduate education leading to a masters degree or masters or equivalent graduate degree.
Graduate Education must have been in corrections or a related field, such as criminal justice, sociology, psychology, counseling, social work, or other course work related to the position.
OR
Experience:
GL-07 and GL-09: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular knowledge, skills, and abilities necessary to successfully perform the duties of the position, and must typically be in or related to the position to be filled.
Some examples of this qualifying experience are:
GL-07:
GL-09:
OR
Combination of Education and Experience:
GL-07 and GL-09: Combination of successfully completed graduate level education and specialized experience. This experience must have equipped you with the particular knowledge, skills and abilities to perform the major duties of this position as described above.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
Your eligibility for consideration will be based on your responses to the questions in the application.
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
Superior Academic Achievement. (S.A.A.) applicants MUST provide a transcript in order to be considered under S.A.A.
S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership.
Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
Grade-point average (G.P.A.) -- Applicants must have a grade-point average of:
3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or
3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.
Election to membership in a national scholastic honor society -- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies
In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $82,148 per annum ($39.36 per hour)
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation.
All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement. If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.
If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
There are several parts of the application process that affect the overall evaluation of your application:
Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.
If you applied to more than one grade level, BE ADVISED that you may be selected at ANY grade level for which you applied and are found qualified (i.e., if the job is announced at the 9/11 grade levels and you apply for the GS/GL-9 and the GS-11, and you are found qualified at BOTH grade levels, you may be selected at either grade level).
Due Weight for Performance and Awards: Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. Please submit:
If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.
To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13035243
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional).
Experience that would not normally be part of the Federal employees position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, MOU, etc.).
If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
To receive credit for experience, your resume and/or any satisfactory evidence must include:
Start date and end date in month/year format (MM/YYYY) AND
Number of hours worked per week.
SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time-in-grade.
Proof of CTAP eligibility, Click Here, if applicable.
College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
NOTE: If you are selected, official transcript(s) will be required prior to your first day.
A copy of your latest yearly performance appraisal/evaluation.
Professional Certification/License
For more help, visit USAJOBS Help Center - How do I write a resume for a federal job?
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on 08/21/2026.
If applicable see Notice for Preference Eligible Veterans Applicants
Agency contact information
Consolidated Staffing Unit
Phone 972-352-4200 Email bop-hrm-hrsc-consolidatedstaffingunit-s@bop.gov
Next steps
We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional).
Experience that would not normally be part of the Federal employees position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, MOU, etc.).
If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
To receive credit for experience, your resume and/or any satisfactory evidence must include:
Start date and end date in month/year format (MM/YYYY) AND
Number of hours worked per week.
SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time-in-grade.
Proof of CTAP eligibility, Click Here, if applicable.
College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
NOTE: If you are selected, official transcript(s) will be required prior to your first day.
A copy of your latest yearly performance appraisal/evaluation.
Professional Certification/License
For more help, visit USAJOBS Help Center - How do I write a resume for a federal job?
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on 08/21/2026.
If applicable see Notice for Preference Eligible Veterans Applicants
Expand Hide how to apply
Agency contact information
Consolidated Staffing Unit
Phone 972-352-4200 Email bop-hrm-hrsc-consolidatedstaffingunit-s@bop.gov
Next steps
We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days. When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Bureau of Prisons/Federal Prison System
Agency contact information
Consolidated Staffing Unit
Phone 972-352-4200 Email bop-hrm-hrsc-consolidatedstaffingunit-s@bop.gov
Visit our careers page
Learn more about what its like to work at Bureau of Prisons/Federal Prison System, what the agency does, and about the types of careers this agency offers.
Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Springfield, MO
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed No Salary $57,188 - $82,301 per year Pay scale & grade
GS 7 - 9
Promotion potential 11
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - Travel may be required for training.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No
Drug test Yes Security clearance Other Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number SPG-26-13035243 Control number 880717800
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