About Us:
Gateway Supply is a leading provider of HVAC and Plumbing supplies dedicated to delivering exceptional customer service, fostering a culture of safety, and driving growth through innovation and teamwork. We are seeking a knowledgeable and people-focused Corporate Trainer to join our team!
About the Role:
As a Corporate Trainer, you will be responsible for onsite training and ongoing skill-building. This role will create and deliver training programs, implement new processes, and maintain training documentation (including SOPs). The ideal candidate has hands-on experience with Epicor Eclipse, strong problem-solving abilities, and strong organization skills to manage priorities and training schedules.
Key Responsibilities:
- Provide onsite training for all new employees to ensure successful integration into company processes and systems.
- Hold regular employee training to reinforce best practices, productivity, and compliance.
- Implement and train new processes across departments as business needs evolve.
- Create, maintain, and update training documents, SOPs, and training materials.
- Support users with Eclipse-related training and workflows.
- Identify training gaps and improve training content, delivery methods, and documentation accuracy.
What We Offer:
- Competitive Wages and Benefits: We offer a comprehensive compensation package that includes competitive wages and benefits
- Opportunities for Advancement: We invest in our employees' growth and development, providing opportunities for advancement and professional growth
- Safe and Supportive Work Environment: We prioritize the well-being of our employees and customers, providing a safe and supportive work environment
- Dynamic Team Culture: We foster a fun and dynamic team culture that encourages collaboration, innovation, and teamwork
Requirements:
- Eclipse experience required (2 years preferred)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
- Strong problem-solving skills with the ability to troubleshoot training/process issues
- Ability to work independently and collaborate with others across teams
- Effective time management and ability to prioritize multiple training needs
- Training and presentation skills (comfortable leading onsite sessions)
- Ability to translate processes into clear training steps
- Organized, dependable, and responsive to business priorities
- Professional communication and ability to coach others
Why Choose Us:
- Safety First: We prioritize the well-being of our employees and customers, ensuring a safe work environment
- Growth and Development: We invest in our people and our business to ensure long-term success
- Hands-on training impact: You'll directly support and develop new employees through onsite training and ongoing education that improves performance company-wide.
- Strong process & documentation focus: You'll create clear SOPs and training materials that set consistent standards and help the business operate more efficiently.