| Location | Boston, MA |
" Conduct a full assessment and optimization of the Microsoft ecosystem including M365, Intune, Entra, devices, and security tools
" Identify gaps across configuration, security, device management, and compliance and implement improvements to increase system health and vulnerability posture
" Manage corporate devices across Windows, MacOS, iOS, and Android including lifecycle, policy enforcement, and compliance
" Administer Microsoft Intune, Azure Portal, and related endpoint management tools
" Manage identity and access systems including Microsoft Entra, Active Directory, Duo, and SSO integrations
" Configure conditional access policies, authentication methods, and identity synchronization
" Support endpoint security and vulnerability management using Microsoft Defender and Purview
" Develop and maintain automation scripts using Python and PowerShell to improve operational efficiency
" Leverage AI tools to scale support output, reporting, and reduce manual work
" Administer and support Microsoft platforms including Exchange, Teams, SharePoint, and OneDrive
" Support integrations across systems including HR platforms, JIRA SSO, and internal environments
" Provide Tier 2 and Tier 3 support across devices, enterprise applications, and collaboration tools
" Troubleshoot complex issues across endpoints, identity systems, and communication platforms
" Support additional infrastructure including audio and video systems, file management platforms, and physical security systems
Day to Day Responsibilities
" Perform audits and assessments of Microsoft systems and implement improvements
" Manage endpoint devices and enforce policies through MDM tools
" Maintain and configure identity and access systems and security controls
" Develop and execute automation scripts to streamline workflows
" Utilize AI tools to enhance productivity and support operations
" Administer Microsoft collaboration and productivity platforms
" Support integrations across enterprise systems and platforms
" Provide advanced support for end users and resolve complex technical issues
" Maintain documentation and support enablement initiatives
" Support infrastructure systems including AV, cloud workspaces, and enterprise applications
" Collaborate with internal teams to improve system performance, security, and efficiency
Preferred Experience and Attributes
" Experience in IT, systems engineering, or Microsoft focused roles
" Strong experience with Microsoft 365 including Exchange, Teams, SharePoint, and OneDrive
" Experience with Microsoft Entra and Active Directory
" Experience with Microsoft Intune and endpoint management across Mac and Windows environments
" Experience developing automation scripts using Python and PowerShell
" Experience with endpoint security tools such as Microsoft Defender
" Strong troubleshooting skills across devices, identity, and collaboration tools
" Ability to operate independently in a fast paced environment
" Experience using AI tools for automation or support workflows is preferred
" Familiarity with Microsoft Purview, data governance, and DLP is preferred
" Exposure to AWS Workspaces or cloud infrastructure is preferred
" Experience supporting multi tenant environments is preferred
" Knowledge of networking and enterprise infrastructure is preferred
*3 Days On-site in Warren, NJ office*
This position is not open to third-party agencies or C2C arrangements. Direct applicants only.