Corporate - Other - COROTH

Job Title: Senior Business Analyst
Location: Coppell, TX (Hybrid – 3 days/week @ Client)
Tax Term (W2, C2C): W2
Job Type (Permanent/Contract): Contract
Duration: Long Term
Description:

Role and Responsibilities:

• Applies analytical skills to clarify and understand business needs and requirements and interprets them into functional specifications.
• Responsible for gathering, compiling and synthesizing information regarding system functionality and flow.
• Act as primary point of contact for the team during development to clarify business requirements, resolve issues, and make recommendations as business impacts arise.
• Deliver a range of artifacts supporting application functional analysis and design including current and future target state process flows, user stories, functional and technical specifications, dependency maps, and requirements traceability.
• Analyzes and decomposes functional specifications into appropriately sized user stories.
• Reviews user stories with stakeholders and obtains approval to proceed.
• Works with Product Management to refine and prioritize backlog and drive understanding of information and process requirements.
• Collaborate with developers, product managers, and subject matter experts to communicate the proposed solution vision and analyze tradeoffs between usability and performance needs.
• Develop solutions to complex problems, requiring the regular use of ingenuity and creativity, within the larger context of the business needs and objectives.
• Coordinates defects clarification, triages and coordinates resolution by software engineering team.
• Practical knowledge of Agile principles and ability to lead SCRUM ceremonies.
• Works closely with other teams to assist with design, development, testing, and implementation of solutions.
• Independently applies problem solving skills to investigate and research complex system problems to establish root cause and resolution.
• Provides production support within their application domain to resolve issues.
• Provides subject matter expertise and operational support for specified applications and systems.
• Utilize change control procedures and processes.
• Determine and translate business requirements into solutions.
• Define comprehensive requirements for system and process enhancements and changes.
• Document reports and obtain approval.
• Create and maintain reports and dashboards.
• Perform testing on processes/applications including test planning, test execution, management of defect remediation, and documentation of test results.
• Work with colleagues, clients, and vendors to interpret, exchange, and/or document administrative and technical information.
• Work independently with minimal direct supervision; prioritize multiple objectives and initiatives; and exercise independent judgment to obtain optimal results.

Required Skills:

• 5+ years of Business Analysis experience.
• Must have Mortgage industry experience (Servicing and Originations).
• Proficiency in defining business problems and proposing solutions.
• Product, Process, and Industry Knowledge.
• Experience with Microsoft VSTS or Jira.
• Expert-level Microsoft Excel skills (VLOOKUP, HLOOKUP, Concatenate, Conditional Formatting, Pivot Tables).
• Excellent interpersonal, verbal, and written communication skills.
• Proactive, solutions-oriented professional with the ability to interface with all levels of management.
• Strong analytical and problem-solving skills.

Qualifications:

• Bachelor's degree in Information Technology, Business, or related field (preferred).
• Experience evaluating complex business problems and translating them into technical solutions.
• Ability to work independently and manage multiple priorities.

Top Skills:

• Strong Mortgage experience (Servicing & Originations).
• Interview customers to analyze, clarify, and document business processes and requirements.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to collaborate with team members to achieve results.
• Solid balance of technical and business knowledge.