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Corporate Counsel, Customer & Partner Trust Legal

Amazon.com Inc

  • Seattle, WA
  • 11 days ago

    Highlights

    You may start your day advising a product team on the legal implications of a new verification technology that will allow sellers to onboard faster in new geographies, then analyze a proposed seller policy change, and develop a new legal framework that helps protect seller listings from unnecessary enforcement while preserving customer safety. We are looking for a talented, tech-savvy product attorney to serve as lead counsel supporting the Selling Partner Trust & Store Integrity team, the organization responsible for ensuring that bad actors cannot operate in our store while legitimate sellers start, grow, and operate globally without fear of disruption.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Millions of independent businesses power Amazon"s store - and their success depends on customers trusting every transaction. We are looking for a talented, tech-savvy product attorney to serve as lead counsel supporting the Selling Partner Trust & Store Integrity team, the organization responsible for ensuring that bad actors cannot operate in our store while legitimate sellers start, grow, and operate globally without fear of disruption.

    This team sits at the intersection of two outcomes that must be true at the same time: customers and selling partners trust the integrity of Amazon"s store, and sellers can build thriving businesses across borders with confidence and ease. The attorney in this role will advise on seller identity verification, enforcement strategy, regulatory compliance, and the trust-based systems that make both outcomes possible - protecting customers from fraud and abuse while removing friction for genuine businesses.

    Key job responsibilities

    As counsel for the TSI business, you will:

    • Directly advise the leadership team and influence the direction of strategic programs
    • Advise on a broad range of product, commercial, and regulatory matters, including leading implementation for new regulations and considering legal issues of first impression
    • Counsel product and engineering teams on seller identity verification technologies and fraud prevention mechanisms that protect the store at scale
    • Support the development of AI and other science techniques to detect bad actors earlier and more precisely
    • Advise on pre-litigation legal disputes and manage outside counsel handling arbitrations
    • Work cross-functionally with law enforcement and litigation teams to hold bad actors accountable through referrals and proactive litigation
    • Collaborate with privacy, regulatory, IP, public policy, and compliance legal teams to deliver consolidated legal recommendations on complex, multi-jurisdictional issues
    • Positively impact the livelihood of all sellers in Amazon"s store by protecting them from abuse and helping them navigate global compliance with ease
    • Help drive strategic initiatives to support our external engagement pillars on how Amazon protects our store, including contributing to proactive legal and legislative initiatives

    A day in the life

    No two days are exactly the same. You may start your day advising a product team on the legal implications of a new verification technology that will allow sellers to onboard faster in new geographies, then analyze a proposed seller policy change, and develop a new legal framework that helps protect seller listings from unnecessary enforcement while preserving customer safety. Later, you might negotiate a partnership agreement with external partners to improve bad actor detection industry-wide, design requirements for a new compliance initiative, or prepare a briefing for senior leadership on an emerging regulatory development.

    About the team

    You will be part of the Customer & Partner Trust (CPT) Legal team within NA Stores Legal. Our team supports Amazon"s Selling Partner Services business - the worldwide team that enables third-party sellers to sell products through Amazon. Our team safeguards the integrity and trustworthiness of Amazon"s store, and supports business-critical services for our sellers.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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