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Core Administrative Services Manager

Baker Tilly Advisory Group, LP

Frisco, Texas

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JOB DETAILS
SKILLS
Accounting, Administrative Management, Administrative Skills, American Institute of Certified Public Accountants (AICPA), Applicant Tracking System, Bakery, Budgeting, Business Services, Capital Expenditure (CAPEX), Certified Public Accountant (CPA), Coaching, Cross-Functional, Customer Support/Service, Expense Tracking, Facebook, Facilities Management, Finance, Geography, LinkedIn, Load Balancing, On Site Support, Onboarding, Operational Expenditure (OPEX), Organizational Skills, Performance Management, Performance Reviews, Process Development, Process Improvement, Professional Services, Purchasing/Procurement, Real Estate, Recruiting/Staffing Agency, Regulations, Relationship Management, Resource Management, Sales Management, Service Delivery, Service Level Agreement (SLA), Succession Planning, Vendor/Supplier Evaluation, Vendor/Supplier Selection, Willing to Travel, Workflow Analysis, Workforce Management, Workforce Planning
LOCATION
Frisco, Texas
POSTED
6 days ago
Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:


The Core Manager - Geo is responsible for overseeing the delivery, performance, and consistency of Core Office Services and Administrative support across multiple office locations or a large geographic region. This role ensures workplace services and administrative support are delivered effectively to engagement teams and Client Operations, while maintaining a positive and professional office experience. The Manager leads workforce planning, resource allocation, and performance management for Core team members within the geography and may manage Supervisors and senior individual contributors.

The role serves as a key interface with Real Estate/Facilities, Procurement, Finance and other firm functions to support space, vendor, and service needs across assigned locations. The Manager oversees service standards, monitors demand, identifies process and workflow improvements, and champions change initiatives to align with firm objectives. Due to the multi-site scope and cross-functional responsibilities, this role requires strong relationship management skills, sound judgment, a service mindset, and the ability to operate with a regional perspective. Due to the onsite service model, this role is required to be physically present at the assigned location with periodic travel to office locations within the geography.

Responsibilities:

Workforce & Performance Management - 30%
  • Supervising Core Supervisors, Senior Coordinators, and/or ABPs
  • Resource allocation across locations
  • Performance reviews, coaching, hiring, onboarding, and succession planning
  • Managing coverage models and load balancing across demand cycles

Service Delivery Oversight & Standards - 25%
  • Ensuring consistent service delivery across assigned locations
  • Monitoring service levels, quality, SLAs, and stakeholder expectations
  • Supporting workplace experience for engagement teams and Client Ops

Cross-Functional & Vendor/Facilities Coordination - 20%
  • Partnering with Real Estate/Facilities on space, moves, and infrastructure needs
  • Coordinating with Procurement on vendor performance and renewals
  • Supporting budget input and vendor spend tracking (OpEx/CapEx awareness)
  • Addressing landlord/property issue

About the Company

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Baker Tilly Advisory Group, LP