We are seeking an AI Copilot Developer for a 12-month contract position based in Philadelphia, Pennsylvania. This role combines hands-on, low-code build expertise with a consulting mindset, partnering directly with business stakeholders to scope, design, and deliver Copilot-based agents and proofs of concept. You will translate business problems into working agent solutions, guide business-based developers and teams through the art of the possible, and help scale adoption of the Microsoft Copilot platform across the organization in a governed, secure, and repeatable way.
Responsibilities
- Act as an expert on Microsoft Copilot Studio, advising business and technology partners on capabilities, limitations, and best practices for agent design.
- Attend discovery sessions with business stakeholders to help scope use cases, gather requirements, and assess feasibility for Copilot-based solutions.
- Design, build, and test low-code agents, topics, flows, and connectors in Copilot Studio, including grounding agents with enterprise knowledge sources.
- Apply creative problem-solving to deliver effective agent solutions within approved access, functionality, and governance parameters.
- Own delivery of Copilot Studio agents end-to-end, from initial scoping through demo, stakeholder review and testing, through production and maintenance.
- Build reusable templates, patterns, and playbooks to accelerate future Copilot Studio engagements.
- Serve as a trusted advisor to business teams, helping them understand where Copilot Studio fits versus other build paths available.
- Coach and upskill other systems builders and business users on building their agents within approved guardrails.
- Deliver clear, plain-language walkthroughs and documentation so non-technical stakeholders can evaluate and adopt Copilot Studio solutions with confidence.
- Work directly from defined requirements to configure, iterate, troubleshoot, and refine Copilot Studio agents, escalating scope, timeline, or platform constraints as needed.
- Ensure all Copilot Studio agents comply with the organization's AI Agent governance framework, data protection standards, and responsible AI principles throughout all stages of development.
- Partner with Power Platform administrators, Copilot administrators, and governance teams on environment policies, security roles, and application lifecycle management.
- Identify potential scope or platform limitations during build work and flag them to the team lead for review and escalation.
- Stay current on relevant Copilot Studio and Power Platform features, licensing basics, and certification requirements that affect hands-on solution build work, and flag notable changes to the team lead.
- Work with business teams to define success criteria and KPIs for each Copilot Studio use case.
- Assist business teams to track adoption, usage, and business impact of delivered agents, where appropriate.
- Contribute to reporting and dashboards on Copilot pipeline status and outcomes.
- Opine on which proofs of concept should scale, be optimized, or be retired based on demonstrated value.
Qualifications
- Required
- 5+ years of experience in a technical consulting, solutions engineering, business analyst, or low-code development role.
- Hands-on experience building agents, bots, or workflows in Microsoft Copilot Studio or Power Virtual Agents.
- Working knowledge of the Microsoft Power Platform, including Power Automate and Dataverse.
- 5+ years leading Generative AI and Machine Learning initiatives.
- Strong understanding of Generative AI, Agentic AI, AI SDLC, cloud platforms, developer productivity tools, and enterprise architecture concepts.
- Experience working with cross-functional stakeholders including Engineering, Cyber, Risk, Compliance, and Legal.
- Strong requirements-gathering and stakeholder management skills, with the ability to translate business needs into technical solutions.
- Familiarity with generative AI concepts such as prompt engineering, retrieval-augmented generation (RAG), and grounding agents with enterprise data sources.
- Excellent verbal and written communication skills, comfortable