Coordinator, Training

The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client care programs. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Our client, a Health Insurance company, is looking for a Coordinator, Training for their Washington, DC/Hybrid location.
 
Responsibilities:

• Manages the coordination and administrative support of the Learning and Development Team's daily operations including, maintaining records, providing clerical assistance, and event planning.
• 30% Organizes all logistics for Learning and Development such as space scheduling, shipping, hotel arrangements, etc.
• 20% Performs administrative activities involved in Learning and Development including training enrollment, run training reports, materials production, and room set-up.
• 20% Supports the development of reporting metrics to measure training effectiveness across the organization.
• 10% Manages fulfillment of certification program.
• 10% Assists with managing requests about the Learning Management System.
• 5% Manages Training invoices and POs.
• 5% Assists with managing team inbox responding to requests and questions

 
Requirements:

• High School Diploma
• 1 year experience in training administration/coordination
• Excellent communcation skills both written and verbal., Proficient
• Ability to recognize, analyze, and solve a variety of problems., Proficient
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines., Proficient
• Proficient in Microsoft Office applications., Proficient
• Excellent communications skills both written and verbal., Proficient
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Client  care programs.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities