Analysis Skills, CRT (Cathode Ray Tube) Displays, Channel Management, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Delphi, Detail Oriented, Distribution Channel, HSL Color Space, High School Diploma, Interpersonal Skills, Lead Management, Legal, Lift/Move 20 Pounds, Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Revenue Growth, Sales, Sales Management, Team Player, Time Management, Travel Industry, Writing Skills
LOCATION
Las Vegas, NV
POSTED
3 days ago
Position Overview
The primary responsibility of the Coordinator - HSL Sales Lead is to manage leads for the entire Group Sales Department, utilize several lead distribution channels and channel management platforms to ensure information is entered into the Delphi and CRM systems accurately and timely. The Coordinator - Lead will qualify all requests to enable the Sales Manager to maximize their selling time.
All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.
Essential Duties & Responsibilities
Initial correspondence from the client including; qualifying, creating, and assigning leads in the Delphi and the MS Dynamics - CRM System.
Ensure all leads are assigned and distributed in a timely manner.
Report on Lead activity, conversion, and response times.
Safety is an essential function of this job.
Consistent and regular attendance is an essential function of this job.
Performs other related duties as assigned.
Company Standards of Conduct
All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.
Additional Duties & Responsibilities
Additional Duties & Responsibilities
Additional Duties & Responsibilities
Minimum Qualifications
21 years of age.
Proof of authorization/eligibility to work in the United States.
High School Diploma or equivalent.
Must be able to obtain and maintain any other certification or license, as required by law or policy.
1 year of sales experience in the hospitality, sales, travel, or tourism industry.
1 year of experience with Delphi, MS Dynamics, and MS Office products.
Must be well organized and able to multi-task assigned job duties.
Strong written and verbal communication skills.
Strong problem-solving skills, analytical capabilities and collaboration skills.
Must have attention to detail, a commitment to quality, results driven, and customer focused.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Must be able to work varied shifts, including nights, weekends and holidays.
Physical Requirements
Must be able to
Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
Physically access all areas of the property and drive areas with or without a reasonable accommodation.
Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
Work in a fast-paced and busy environment.
Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.