Department: Medical Support
Position: Immunization Coordinator
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Core Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
Under the direction of the Practice Administrator, the Immunization Coordinator serves as the subject-matter expert for immunization operations within the clinic. This role is responsible for immunization inventory management, regulatory compliance, accurate documentation, and reporting while maintaining Medical Assistant clinical competency. The Immunization Coordinator supports efficient clinic flow and safe, high-quality patient care.
Primary Duties and Responsibilities:
- Serves as the clinic resource for immunization workflows, standards, and compliance.
- Ability to be flexible and adaptable to the clinic and patient needs, serving as a Medical Assistant Sr as needed.
- Manages immunization inventory, including ordering, receiving, storage, monitoring, and reconciliation in coordination with OSDH requirements.
- Maintains accurate immunization documentation in OSIIS and the EMR, ensuring data integrity and compliance.
- Prepares and submits required immunization reports and documentation to appropriate agencies.
- Administers immunizations under provider direction, including VIS review and patient education.
- Monitors vaccine storage conditions, including temperature logs, and escalates variances appropriately.
- Supports clinic readiness for immunization services through supply management and workflow coordination.
- Communicates effectively with patients, providers, and team members using culturally sensitive, patient-centered practices.
- Adheres to HIPAA, OSHA, infection control, and Variety Care policies and procedures.
- Assists with medical emergencies as directed by the provider.
- Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and work with all staff to achieve the goals of the "Quintuple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs.
- Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Result-oriented problem solver who is responsible and accountable.
- Performs other duties as assigned.
Requirements, Special Skills or Knowledge
- High School Diploma or GED.
- Medical Assistant Certification or one (1) or more years of equivalent experience.
- Experience across more than one service line and the ability to independently manage assigned clinical workflows with minimal supervision.
- Proficient in Medical Assistant core competencies.
- Must complete and pass CPR course within 90 days of employment.
- Ability to travel 15% or more within state between clinics.
- Proficient computer skills, including data entry and typing.
- Knowledge of instrumentation used in lab point of care testing, as directed, within 90 days.
- Ability to maintain confidentiality of information private in accordance with HIPAA and Variety Care policy.
- Ability to effectively communicate with the patient population.
- Ability to work in a multi-faceted, fast-paced work environment.
Preferred Requirements, Special Skills or Knowledge:
- Medical Assistant Certificate; demonstrated advanced competency in immunization workflows, documentation and inventory management may be considered in lieu of certification or licensure.
- Bilingual (English/Spanish) Speak, write and comprehend.
Essential Functions:
- Able to lift 50 pounds
- Able to assist patients onto and off of exam table when asked or directed.