JOB RESPONSIBILITIES
- Oversee daily food program operations, including intake, sorting, packing and distribution.
- Ensure compliance with food safety standards, organizational policies, and regulatory requirements.
- Maintain a clean, safe, and welcoming environment for clients, volunteers, and staff.
- Train, supervise, and support volunteers during shifts.
- Assign tasks based on skill level, availability, and operational needs.
- Foster a positive, inclusive, and collaborative volunteer culture.
- Monitor inventory levels and coordinate restocking, ordering, and donations.
- Track incoming and outgoing food using established systems.
- Collaborate with partner agencies, donors, and suppliers to ensure consistent supply flow.
- Greet and assist clients with empathy and professionalism.
- Support equitable distribution practices and uphold confidentiality.
- Identify client needs and connect them with additional community resources when appropriate.
- Maintain accurate records of distributions, donations, and volunteer hours.
- Prepare reports for leadership, grant requirements, and community partners.
- Assist with scheduling, communications, and program planning.
JOB REQUIREMENTS
- Experience in community services, nonprofit operations, food service, or related fields.
- Strong leadership and communication skills.
- Ability to work in a fast-paced, hands-on environment.
- Comfort with basic computer systems and inventory software.
- Commitment to equity, inclusion, and compassionate service.
- Prior experience supervising volunteers or staff.
- Knowledge of food safety guidelines (ServSafe certification is a plus).
EDUCATIONAL REQUIREMENTS
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS
The work environment, physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:
- Frequently able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
- Overall dexterity is required including frequent handling, reaching, grasping, ability to address multiple complex problems simultaneously without loss of efficiency or accuracy.
- Constantly required to sit/stand/walk for long periods of time, ability to learn, remember, focus, categories, and integrate information for decision making, problem-solving and comprehending.
- Works in an office in a clinic environment with minimal exposure to noise, temperature discomfort and lighting inadequacies
- Regularly required to lift and transport materials weighing between 20 and 40 pounds, with or without reasonable accommodation.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
INTRODUCTION
The Food Program Coordinator plays a central role in ensuring that daily operations run smoothly, safely, and with compassion. This position oversees volunteers, coordinates food distribution, manages inventory, and supports community members with dignity and respect. The ideal candidate combines strong organizational skills with a genuine commitment to fighting hunger and strengthening the community.