Coordinator, HR Compliance Programs

HR Compliance Coordinator - Drug & Alcohol, Background & Pilot Records

Location: Denver, CO

Employment type: Full-Time | On-site

Salary: $48,000-$69,757

What you'll be doing

As an HR Compliance Coordinator, you'll support the day-to-day administration and oversight of several highly regulated Human Resources programs.

Serving as one of Frontier's Designated Employer Representative (DER) designees, you'll help administer the company's Drug & Alcohol Program and support compliance with applicable FAA and DOT requirements. You'll also support Frontier's Pilot Records Database (PRD) program, pre-employment background and fingerprint processes, SIDA badging and related HR compliance activities.

This role serves as a subject matter resource and point of contact for employees, leaders, vendors, other airlines and regulatory agencies while maintaining accurate records, protecting confidential information and helping Frontier remain prepared for internal and external audits.

Leadership scope

This role reports to Frontier Airlines Manager, HR Compliance and is an individual contributor role with no direct reports. The position does, however, provide day-to-day support and operational oversight across HR Compliance programs.

How you'll work

This role receives general supervision and performs work within established policies and procedures, with additional guidance provided for new assignments and projects. The position is based in a typical office environment in Denver, Colorado.

Key responsibilities

Administer Drug & Alcohol compliance programs

• Administer Frontier's Drug & Alcohol Program in accordance with applicable FAA and DOT requirements.
• Track and process employee drug and alcohol testing.
• Facilitate random and reasonable-suspicion testing and advise leaders on applicable procedures.
• Audit leave-of-absence and furloughed employee populations for return-to-work testing requirements.
• Maintain required records and support regulatory compliance.
• Coordinate follow-up testing related to alcohol violations while maintaining strict confidentiality.
• Participate in regular and periodic after-hours on-call coverage for Drug & Alcohol Program questions and incidents.

Support Pilot Records Database compliance

• Support Frontier's federally mandated Pilot Records Database program.
• Coordinate retention and release of applicable Drug & Alcohol testing and pilot training records.
• Work with applicants, current and former pilots, and representatives from other airlines.
• Evaluate pilot-applicant Drug & Alcohol records for hiring eligibility and ensure required documentation and retention standards are met.
• Maintain subject matter expertise on applicable PRD requirements.

Manage background, fingerprint and badging processes

• Manage pre-employment background-check processes.
• Process pre-employment fingerprint background checks.
• Coordinate the Security Identification Display Area (SIDA) badging process for new and current employees.

Support audits, reporting and data integrity

• Prepare for and conduct internal program audits.
• Prepare for and participate in DOT audits.
• Track violations and prepare statistical reports.
• Monitor data integrity and develop procedures to validate information maintained in compliance-related systems and databases.
• Compile and research information for monthly, quarterly and annual reporting.

Partner with employees, leaders and external organizations

• Investigate and assist with employee complaints and appeals using applicable corporate or collective-bargaining processes.
• Represent Frontier in interactions with government agencies.
• Monitor vendor compliance and address issues of noncompliance.
• Deliver Drug & Alcohol training to managers and employees.
• Provide employees and leaders with information and interpretation of HR policies, rules and procedures.
• Recommend programs or actions that resolve issues and improve service.

Support vendors, contracts and department operations

• Travel occasionally to monitor collector and vendor processes and support recruiting activities.
• Research, negotiate and maintain contracts with vendors across the United States.
• Assist with monitoring the department budget and annual budgeting process.
• Support special projects and other responsibilities as assigned.

What you'll bring

• At least two years of experience in Human Resources, auditing or legal work.
• Bachelor's degree in Human Resources, Business Administration, Accounting or Psychology preferred; an equivalent combination of related education and experience may be considered.
• Experience administering compliance, Drug & Alcohol or other HR programs preferred.
• Previous airline experience preferred.
• Experience serving as a subject matter expert in FAA, DOT or PRD regulatory compliance strongly preferred.
• Previous experience administering a Drug & Alcohol program or other government-regulated program in a corporate environment preferred.
• Intermediate proficiency in Microsoft Office, including PowerPoint and Excel.
• Strong project-management, planning, organization and prioritization skills.
• Ability to interpret and closely follow policies, rules and regulations.
• Ability to work effectively with the FAA and participate in investigations or inspections involving federal agencies.
• Strong written, verbal, presentation, interpersonal and analytical skills.
• Strong critical-thinking and problem-solving abilities, including in situations with limited guidance.
• Ability to exercise discretion and sound judgment while maintaining a high level of confidentiality.
• Strong attention to detail and organizational skills.
• Ability to manage a high-volume workload and shifting priorities.
• Ability to build positive working relationships with internal and external partners.
• Willingness to travel as needed.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacation time and sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products, services and vendors
• Employee support programs and resources, including the HOPE League, Frontier Airlines' nonprofit organization

Working at Frontier Airlines

At Frontier Airlines, our mission is to Make Every Flight Count. Whether you support flights, customers, aircraft or the teams behind the operation, your work helps deliver a safe, reliable and value-focused travel experience. Our work is guided by four core values: customer first, safety always, operational excellence and one team.

About Frontier Airlines

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our teams span flight crews, airport operations, aircraft maintenance, customer support, corporate functions and more. We focus on making travel accessible, practical and easy to personalize while supporting a safe, reliable and efficient airline operation.

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, marital status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws. Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.